SMASH · 1 week ago
Account Manager - Wisconsin (P-145)
United States
Full-time
Remote
Senior Level
5+ years expSMASH is an organization that helps tech professionals in Costa Rica and Colombia build careers in the United States. The Account Manager will drive qualified new patient starts by promoting specialty pharmacy services to healthcare providers, focusing on relationship management and collaboration with clinical teams to support patient safety and revenue growth.
ComplianceEmploymentRecruiting
No H1B
Responsibilities
Promote and sell specialty pharmacy services to referring healthcare providers
Generate qualified patient referrals to support revenue growth for specialty therapies
Conduct in-person and virtual sales presentations and meetings with physician offices
Develop and execute territory strategies in collaboration with Sales leadership
Act as a liaison between healthcare providers and internal teams to support patient safety and care quality
Maintain accurate and up-to-date territory records and activity documentation
Manage internal and external communications effectively and professionally
Build, maintain, and expand relationships with existing and prospective referral sources
Collaborate with partner representatives within assigned territories
Gather and share relevant industry and market intelligence with internal teams
Ensure compliance with company policies, procedures, and all federal and state regulations
Represent the organization professionally at local, regional, and national events
Qualification
Required
High school diploma or equivalent
Minimum of 5 years of experience in the healthcare industry (sales, management, clinic services, or customer service)
Strong understanding of chronic disease management and specialty therapy environments
Proven ability to build and maintain relationships with physicians, nurses, case managers, and healthcare stakeholders
Excellent organizational skills with strong attention to detail and prioritization
Effective verbal and written communication skills
Ability to work independently with limited supervision while collaborating within a team
Strong decision-making and problem-solving capabilities
High level of professionalism, discretion, and ability to handle sensitive information
Customer-focused mindset with a proactive, solution-oriented approach
Preferred
Bachelor's degree preferred
Experience supporting patients with chronic disorders such as Primary Immune Deficiency or related conditions
Background in specialty pharmacy, infusion services, or complex referral environments
Experience working with insurers, case managers, and complex reimbursement workflows
English B2+, Spanish C1
Benefits
Wellness Coverage
Remote Work
Birthday day off
Recognition and rewards system
Referrals Program
Business skill coaching
English classes for Smashers and relatives
Learning opportunities
Company
SMASH
Smash focuses on providing talent search, recruiting, and compliance services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kelly Phillipps
Founder
Company data provided by crunchbase