SPS Commerce · 20 hours ago
Sr. Manager, Revenue Operations
Minneapolis, MN
Full-time
Hybrid
Senior Level
$115K/yr - $150K/yr
5+ years expSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Sr Manager, Revenue Operations owns the end-to-end revenue operations engine, ensuring predictable growth through strong forecasting, clean data, and scalable processes while partnering cross-functionally with various teams to translate growth goals into actionable plans.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Own Revenue Planning & Forecasting
Build and maintain the end-to-end revenue model (ARR, churn, expansion, pipeline, and productivity)
Partner with Sales, Marketing, CS, and Finance to deliver accurate, bottoms-up forecasts
Run weekly and monthly forecasting rhythms and monitor leading indicators to stay ahead of risk
Drive Funnel Performance & Insights
Own reporting and dashboards across the full funnel—from demand generation through renewal and expansion
Define and standardize core revenue metrics and data definitions
Identify performance gaps and provide insights that guide hiring, targets, and investment decisions
Design & Scale GTM Processes
Design, document, and optimize sales and customer lifecycle processes, including lead flow, qualification, handoffs, and deal execution
Build scalable, repeatable motions that support growth without adding operational complexity
Establish and enforce SLAs across Marketing, Sales, and Customer Success
Partner Across the Business on Revenue Systems & Tech Stack
Partner with Sales, Marketing, CS, Product, Finance, and IT to support and evolve the revenue tech stack
Influence system design to ensure clean data, scalable workflows, and automation
Help define integration requirements and reporting standards to maintain a single source of truth
Identify gaps and recommend tools that improve forecasting, analytics, and operational efficiency
Enable GTM Alignment & Execution
Act as the operational bridge across Sales, Marketing, CS, Product, and Finance
Translate company growth goals into operating plans, capacity models, and KPIs
Support quarterly planning, readiness reviews, and ongoing accountability
Lead Annual Planning, Territories & Quotas
Design data-driven territory and quota models aligned to capacity and growth goals
Partner with Finance on annual planning for headcount, bookings, and pipeline coverage
Ensure incentive plans reinforce the right GTM behaviors
Support Pricing & Deal Strategy
Provide deal support, approvals, and pricing guardrails to Sales leadership
Use data to inform discounting strategy, pricing experiments, and packaging decisions
Partner with Product and Finance on value metrics and packaging evolution
Support Customer Lifecycle & Expansion Operations
Support renewal and expansion operations, including forecasting and health scoring
Align Sales and Customer Success to improve retention and net revenue expansion
Build visibility into upsell, cross-sell, and usage-based growth opportunities
Ensure Data Quality & Operational Rigor
Maintain CRM data quality and enforce governance across lifecycle stages and fields
Ensure data accuracy for forecasting, leadership reviews, and board reporting
Continuously raise operational standards as the company scales toward $100M+ ARR
Qualification
Required
Minimum of 5 years of experience in Sales or Revenue Operations
Experience leading, developing, and scaling teams
Benefits
Comprehensive benefits package designed to support employees’ health, well-being, and financial security
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Chad Collins
Chief Executive Officer
Dan Juckniess
Executive Vice President & Chief Revenue Officer
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase