TemperPack · 7 hours ago
Strategic Account Executive
Richmond, VA
Full-time
Onsite
Mid, Senior Level
3+ years expTemperPack is a rapidly growing company headquartered in Richmond, Virginia, specializing in sustainable packaging solutions for cold-chain shipping. The Strategic Account Executive will be responsible for revenue performance, retention, and account growth with critical customers, while collaborating with various teams to enhance customer engagement and satisfaction.
Environmental ConsultingGreenTechManufacturingPackaging Services
No H1B
Responsibilities
Own revenue performance, retention, and growth goals for assigned accounts
Develop and execute annual and quarterly account plans, identifying expansion opportunities, risks, and share-of-wallet gains
Lead RFP’s and other customer requests for quotes for new projects driving for continual share of wallet gain
Partner with Account Management and Marketing to develop compelling QBR and executive-level business reviews
Monitor account health through performance dashboards, order trends, and forecasting analytics
Collaborate with Finance to ensure pricing/margin targets are met, implement improvement plans or renegotiate as needed when below target
Lead customer continuous improvement events to solve challenges and demonstrate our operations and execution expertise
Demonstrate understanding of order policies to ensure customer ordering meets lead times, quantity minimums and other contracted commitments and course correct in real-time if these are not met
Set clear expectations with customers with direct and professional communication
Bring VOC to shape requirements of new product development across form, performance criteria, and price strategy
Collaborate with Sales, Pricing, R&D and Manufacturing teams to expand capabilities to meet ever-changing customer needs to ensure our solutions meet the needs of the market and position TemperPack for growth with customers
Learn and utilize the suite of technology solutions to improve internal workflows and deliver exceptional customer experience
Travel to customer sites and fulfillment centers for process improvement, quarterly business reviews and other engagements to deepen relationships with assigned accounts
Qualification
Required
3-5+ years managing strategic, enterprise, or complex accounts
Proven track record of meeting revenue or growth targets
Excellent analytics skills: forecasting, KPI tracking
Project management experience
Strong attention to detail
Capacity for fast-paced work and adaptability to change
Self-directed learning and retention of training
Excellent communication skills, both written and verbal
Proficient in MS Office Suite
Travel up to 50% to Customer sites
Ability to work in hot and cold environments
Be on your feet for 10-12 hours
Represent TemperPack at Trade Shows and other industry events
Preferred
Knowledge of or training in SAP or similar ERP system preferred, but not required
Bachelor's degree in a related discipline preferred, or similar professional experience
Company
TemperPack
TemperPack manufactures insulated packaging solutions that meet the needs of all industries that ship perishable items.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$218.85MKey Investors
Closed Loop PartnersGoldman Sachs Asset ManagementGrosvenor Food & AgTech
2025-09-30Debt Financing· $10M
2022-03-22Series D· $140M
2021-07-01Series Unknown
Leadership Team
Peter Wells
Chief Executive Officer
Charles Vincent
CTO/Cofounder
Recent News
2025-12-18
Morningstar.com
2025-12-16
Company data provided by crunchbase