Mammoth Holdings · 12 hours ago
General Manager
Augusta,GA,US
Full-time
Onsite
Director/ExecutiveMammoth Holdings is a company that values customer service and community engagement. As a General Manager, you will oversee site operations, manage team performance, and implement local sales strategies to ensure exceptional customer experiences and drive growth.
Automotive
Responsibilities
Build and develop teams at the site level
Oversee operations ensuring everything runs smoothly
Manage team performance and maintain high standards for site condition
Deliver exceptional customer service and optimize team performance
Engage in sales and marketing strategies to drive customer growth
Lead cross-functional teams toward operational goals
Manage and resolve damage claims and oversee procurement of site supplies
Empower team members and promote a sales-driven culture
Represent the company in local outreach and marketing efforts
Perform all other duties and tasks as assigned by the supervisor/manager to meet business needs
Qualification
Required
Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment
Share our commitment to a sales-driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service
Have a talent for optimizing team performance, coaching and developing team members to achieve their best
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success
Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities
Are passionate about community engagement and representing the company in local outreach and marketing efforts
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams
Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs
Benefits
Lucrative bonus program that can earn up to six figures annually
Company
Mammoth Holdings
Mammoth Holdings is a holding company that owns multiple car wash brands and operates 30 stores in 5 states.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chip Hackett
Co-Founder
Recent News
2024-11-21
2024-11-11
Company data provided by crunchbase