UBA America · 14 hours ago
GAMS / Corporate Relationship Manager
UBA America is a financial institution that provides a suite of banking products including cash management, payments, and FX to clients. The Corporate Relationship Manager will be responsible for managing and growing the portfolio of EMDO customers, providing industry leadership, and ensuring risk control and governance oversight.
Responsibilities
Direct client coverage for select portfolio of high priority EMDO customers for prospecting new business, retaining and deepening existing relationships
Providing industry leadership, line management and coaching the team while building, managing, and growing the portfolio of customers
Primary responsibility for the 1st line of defense risk and governance oversight working with the Group Head, EMDO to continue building a secure and sustainable franchise
Developing the portfolio through increasing wallet share and winning new business mandates across products (Transaction Banking, Liquidity solutions, FX, Trade & lending) with ability to drive and supervise prudent asset growth
Develop business linkages between existing and potential US/North America based EMDOs with business interests in Africa
Leverage relationships to support UBA Head Office and subsidiaries in Africa
Position UBA America as an authority on African market trends
Delivering against financial and customer KPIs, by:
Direct client coverage for select portfolio of EMDO clients
Providing industry leadership, expertise, and direction for the sales team
Driving YoY improvements in the positioning, sales, and implementation of solutions
Working closely with product partners and the wider bank to increase wallet share, with a particular focus on transaction banking and FX services
Adherence to policies and procedures
Contributing to marketing strategy and targeting of prospective customers to develop new relationships and win new business
Working with operations team, global teams, finance, and business management function to ensure that processes and controls are effective, turnarounds are within timeframe and revenues earned are appropriately reflected against portfolio
Contribute to the building of the US platform for EMDO
Follow customer centric and professional sales process, including:
Providing a senior escalation point
Developing deep understanding of customer
Becoming your customer’s trusted partner, and senior point of contact
Team culture of completion of call reports for meetings within 24 hours
Customer Account strategy Plan for all top-tier names
Monitor industry activity to have a clear, current point of view on developments and constantly challenge self and product proposition against evolving industry landscape
Working with product partners and marketing to raise UBA America’s profile in the external market
Passionately and innovatively represent Bank at industry forums and events
Drive optimum performance and value for the Bank by coaching and challenging the deal team members on solutions, industry developments and opportunities to engage the broader bank
Challenge and contribute to product development and strategy
Demonstrating general knowledge of international payments and business regulations (focus on US, UK, Europe, UAE and SSA) and Anti-money laundering/compliance best practices
Supervising the completion of Enhances Due Diligence on high-risk clients in conjunction with the Group Head, EMDO
Deputizing for the Group Head, EMDO on committees, as required and guided
Ensure high quality credit applications, robust monitoring and ensure sound judgement is always exercised
Working towards continuously improving credit knowledge, structuring and documentation
Building an effective working partnership with credit colleagues
Ensure compliance with mandatory risk policies and procedures relating to credit, regulatory, operational, legal risk and financial crime
Managing early warning list customers to reduce risk and effective referral to relevant stakeholders
Lead, support, coach and develop team members
Seek, share, and embed best practice at UBAA and wider group
Participate fully in your performance development and training as assigned, continue to proactively develop yourself and undertake relevant trainings
Contribute fully to the team and encourage team participation on bank’s approach to its people
Qualification
Required
Bachelor's degree
Minimum of 10 years of client coverage experience with strong preference covering EMDO
Specialized knowledge commercial lending, sales/business development, relationship management and credit analysis experience in a commercial, middle-market or corporate banking environment
Excellent verbal and written communication skills and demonstrated leadership ability
Willingness and ability to travel on short notices required
Must have the ability to develop and maintain productive associations with organizations operating in diverse economic sectors
Must possess strong understanding of the concepts behind business development, sales methods and marketing
Must have the ability to create meet-up events, and can put together company symposiums, presentations as well as participate in high-level meetings
A proven track record developing new business and other sectoral relationships for a financial institution is an added advantage
Experience in other business consulting organizations is acceptable
Must possess a strong knowledge or the ability to quickly grasp key concepts of the Bank Secrecy Act (BSA) and other key banking regulations that pertain to managing banking relationships
An understanding of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements as it applies to banking relationships is essential
Business writing skills, intermediate to advanced skills in Microsoft suite is required
Intermediate research skills required
Preferred
Professional qualifications relevant to banking/finance or are proficient in credit analysis, banking operations etc. desired