Altorfer Cat · 14 hours ago
Power Rental Coordinator
Cedar Rapids, IA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $28/hrAltorfer Cat is a family-owned company that has been operating since 1957, and they are seeking a Power Rental Coordinator to provide operational and sales support for their Power Rental department. The role involves processing rental and sales orders, managing customer inquiries, and ensuring excellent customer service while maintaining job profitability.
ConstructionMachinery ManufacturingManufacturing
Responsibilities
Process and supporting orders for rental and sales in our Cedar Rapids, IA branch
Assist with quoting and creating rental reservations via iRental
Obtain, file, and manage all service reports, signed quotes from Docusign, PO’s, fuel and freight invoices
Create and manage “current” job folders
Arranging and managing all freight responsibilities on jobs assigned
Creating rental agreements and managing job files from reservations thru job closings via iRental
Create and invoice customers in a timely manner
Answering in-coming customer phone calls quickly and efficiently
Provide excellent customer service to all customers
Work closely with Rental Admin., Supervisor, and Shop Supervisor to ensure customer and job fulfillment & monitor job profitability
Comply with company and department safety program
Complete all training as assigned
Qualification
Required
Strong customer service skills
Must be a self-starter with the ability to multi-task in a fast-paced environment
Moderate computer skills, including experience using programs such as Microsoft Word, Excel, and Outlook is required
Good organization skills with excellent communication abilities (verbally & written) are required
Must be able to plan well to meet challenging customer deadlines
Work closely with all personnel to ensure customer satisfaction
Analytical skills such as problem-solving and the ability to interpret policies, procedures, and guidelines
The ability to work overtime and be on-call as needed, including weekends
Benefits
Health, Dental, Vision, Disability, and Life Insurance
401(k)
Paid Holidays
Paid Parental Leave and Funeral Leave
Paid Time Off Prorated 80 hours of PTO + 1 Floating Holiday
Education Assistance
Personal Tool Insurance, and Safety Equipment Reimbursement
Voluntary Benefits Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Company
Altorfer Cat
Altorfer Cat provides construction, agriculture, landscaping and trades, manufacturing, material handling, mining, government and trucking.
Founded in 1957
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Corey Nuehring
Vice President / CFO
Recent News
Corridor Business Journal
2022-08-20
Company data provided by crunchbase