Partnership HealthPlan of California · 9 hours ago
Tribal Liaison
Eureka, CA, US
Full-time
Onsite
Entry, Mid Level
2+ years expPartnership HealthPlan of California is seeking a Tribal Liaison to work with Indian Health Services and Tribal Communities. The role involves developing and delivering program goals, coordinating with providers, and participating in state-wide tribal health activities to improve health outcomes for American Indian/Alaska Native members.
Health CareInsuranceNon Profit
Responsibilities
Acts as a Tribal Health and Indian Health Liaison to relevant Tribal and Indian Health Network Providers and Facilities
Travels to Tribal Health and Indian Health facilities in Partnership counties to engage and connect with Tribal health at all levels and create social and professional relationships
Works with each Indian Health Service Facility in Partnership assigned counties
Responsible for educating and coordinating providers and teams on appropriate referrals
Responsible for supporting resolution of payment for services provided
Coordinates communication with Partnership contracted tribal health centers
Participates in state-wide tribal health activities:
Regular meetings of California Rural Indian Health Board
Local office of Indian Health Services Affairs in Sacramento
Annual National Indian Health Services Meeting
Be available to meet and talk to tribal councils and tribal health board of Tribal Health Centers
DHCS convened tribal health
Ensures Partnership staff have ongoing education on the history of discrimination (individual and systematic) against Native Americans
Maintains a database of key information about contracted tribal health providers, including contacts, quality scores, and structure of the health center, tribes served, sites, patients served, and most recent GPRA reports
Writes and updates an annual analysis of tribal health relationships and activities, including a strategic plan and tactical plan that is aligned with other Partnership priorities
Creates and delivers program information and reports to both internal and external stakeholders
Develops and implements strategies to engage stakeholders
Leads program evaluation and continuous improvement
Guides program staff in successful implementation of program activities
Negotiates and resolves program issues and concerns with internal and external customers with minimal support
Develops and executes program communication plans and updates
Reviews program data accuracy, completeness, and required submissions
Schedules and facilitates program meetings
Identifies and resolves program issues and concerns to ensure risk is mitigated in a timely manner and recommends solutions to leadership for final decision as necessary
Other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Business Management, Computer Science or relevant field and at least two years of relevant program management experience required
In lieu of degree, a minimum of six (6) years of relevant experience in the field with AI/AN tribal entities and program; to include a minimum of four (4) years program management experience will be considered
Demonstrated knowledge of tribal culture, beliefs, and history represented at each of our assigned counties
Experience working with the Indian Health Services/Tribal Health/ Urban Indian Health Program delivery system
Critical thinking, strong organization skills with ability to prioritize assignments and manage time effectively
Effective communication skills, both verbal and written, to interpret and articulate project requirements to involved stakeholders
Excellent attention to detail
Working knowledge of project management methodologies required
Valid California driver's license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business
Knowledge of business practices and protocols with ability to access data and information using automated systems
Ability to participate in team based projects
Strong organizational skills with ability to prioritize assignments and maintain effective filing systems and meet deadlines
Strong attention to detail; critical thinking/listening and communication skills
Ability to lift, carry, or move objects of varying size, weighting up to 25 lbs
Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers
Ability to function effectively with frequent interruptions and direction from multiple team members
Preferred
Program Management Professional (PgMP) or Project Management Professional (PMP) certification preferred
Company
Partnership HealthPlan of California
Partnership HealthPlan of California is a non-profit community-based health care organization that contracts with the state to administer Medi-Cal benefits through local care providers to ensure Medi-Cal recipients have access to high-quality comprehensive cost-effective health care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
L
Lorna Veloso
Sr. Manager of OpEx/PMO
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