Jaco Rehab · 9 hours ago
Virtual Customer Service Agent
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $23/hrJACO Rehab is dedicated to empowering patients through individualized care and has been serving the community since 1998. They are seeking a friendly and organized Virtual Customer Service Assistant to be the first point of contact for patients, ensuring an excellent patient experience while managing administrative tasks remotely.
Health CareTherapeuticsWellness
Responsibilities
Greet patients virtually while providing outstanding customer service
Answer phones
Electronic Scheduling
Data Entry
Verify current personal and financial information
Maintain patient charts and electronic medical records
Verify insurance benefits
Charge tickets
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualification
Required
High school graduate or equivalent
Previous experience in customer service, medical front office, administrative support, or virtual assistance
Excellent telephone skills
Proficient in Word and Excel
Available and flexible with your hours
Close attention to detail
Time Management and Organizational skills
Team player attitude and energetic with a focus on excellent customer service
Reliable internet connection and a quiet, professional home workspace
Preferred
Previous experience with medical software
Benefits
401k
Multiple opportunities for professional development, specialization, and leadership
Corporate discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
Company
Jaco Rehab
JACO Rehab is a rehabilitation center that offers manual therapy and exercise with individualized, innovative, and intelligent care.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alexis Damo
Clinic Director and Partner
Jaco Van Delden
Founding Partner
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