Executech · 8 hours ago
Technical Alignment Manager
South Jordan, UT
Full-time
Onsite
Mid Level
3+ years expExecutech is a company focused on ensuring client environments align with company standards and best practices. The Technical Alignment Manager plays a crucial role in leveraging AI-driven insights and data analytics to enhance client stability and drive business outcomes through proactive assessments and collaboration.
Cyber SecurityInformation TechnologyNetwork Security
Responsibilities
Conduct scheduled alignment assessments to evaluate client environments against company standards
Maintain and enhance the standards library, ensuring objective (yes/no) compliance validation
Use AI tools and data analytics to identify misalignments, risks, and performance trends
Document all findings in PSA, RMM, and IT Glue with ≥ 95% accuracy
Collaborate with Service Desk, ProServe, and Centralized Services to ensure remediation of misalignments
Deliver concise, business-focused reports to the PSM for inclusion in Strategic Partner Reviews (SPRs)
Maintain a proactive workload ratio of ≥ 75%, minimizing reactive activity
Build and maintain trust with client contacts through consistent communication and professionalism
Use AI-powered analytics from RMM, PSA, and EDR tools to detect trends and potential issues
Apply LLMs and automation tools to streamline documentation, analysis, and reporting
Contribute to process improvement initiatives and AI integration within Technology Success workflows
Qualification
Required
3+ years of IT or MSP experience in systems, network, or cloud management
Strong technical knowledge of Microsoft environments, RMM, security, and automation tools
Excellent documentation and communication skills
Proven ability to analyze and translate technical findings into business recommendations
Preferred
Familiarity with the TruMethods Technology Success Framework
Experience leveraging AI tools or data automation for efficiency
Prior MSP or service delivery background
Advanced (Preferred): AZ-500, SC-300, CySA+, or equivalent
AI Training: Microsoft AI-900 or related AI fundamentals
Company
Executech
Executech is a provider of IT services including IT management, networks, servers, computers, hosted email, website, exchange and backup.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-01-22Acquired
Leadership Team
Naomi Shine
Chief Executive Officer
Max Adams, CPA
Chief Financial Officer
Recent News
2025-12-09
Company data provided by crunchbase