Sevita · 22 hours ago
Executive Director
Edina, MN
Full-time
Onsite
Director/Executive
$130K/yr - $130K/yr
12+ years expSevita is a leading provider of home and community-based specialized health care, dedicated to making a positive impact in the lives of individuals with intellectual and developmental disabilities. As Executive Director of Operations Management, you will oversee operational management at the state level, ensuring quality service delivery and compliance while fostering relationships with stakeholders and driving business growth.
AssociationChildrenHealth CareHospitalInternetWellness
Responsibilities
Oversee systems for implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served; expected to be available in the event of emergency
Implement quality improvement standards and practices; work with the Quality Improvement Vice President and direct the Quality Improvement Director in developing and implementing multi-state strategies to manage and improve quality
Organize licensing compliance including Compliance Plan implementation and timely and accurate documentation; maintain confidentiality and adherence to individual rights standards; review and respond accordingly to adverse action regulatory correspondence and monitor multi-state compliance
Develop strategies to maintain and foster positive relationships with individuals receiving services, families, guardians, case managers, and payers
Administer satisfaction surveys and implement improvement plans and the stakeholder communication plan
Oversee execution of incident management protocol; manage timely incident reporting and response to higher-level incidents; review trends; work with state operations and quality improvement leadership to identify and apply proactive strategies to reduce or eliminate serious incidents in assigned states; direct state teams to address safety concerns, limiting the potential for continued concern or incident
Implement system to assure protection of individuals’ funds and property, ensuring safety and accuracy; oversee system for auditing, monitoring, and reviewing individual financial accounts
Oversee implementation of health and safety programs as well as medication administration and dietary planning; implement strategies to limit illness or serious incident and promote access to timely and appropriate medical care; oversee healthcare documentation
Oversee system for medication administration, documentation, and security; direct audits of medication administration documentation; direct system to confirm that employees are appropriately certified and trained
Direct assigned states to design and monitor food service in accordance with dietary and regulatory requirements, addressing special needs, special occasions, and individual choice
Manage relationships and communications with the general community, neighbors, government, competitors, and other outside organizations
Maintain and foster positive relationships with multiple state government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators
Advocate on behalf of individuals served or supported; join and take a leadership role in state and national trade associations, advocacy, or other pertinent organizations
Develop and implement public policy strategy; participate in building relationships with legislators and government officials; make political contacts and lobby on behalf of the industry, company, and persons receiving services
Oversee implementation of human resource practices including recruitment, retention, training, scheduling, payroll processing, record keeping, and management of employees; conduct monthly meetings with state team members including Executive and State Directors, Business Director, Quality Improvement Director, Human Resource Director, and other personnel
Work with the Human Resource Director in developing and managing recruitment and hiring strategies; hire Executive and State Directors, Quality Improvement Director, and other team members in consultation with the Operating Group President and department vice presidents
Oversee multi-state management and implement company employment practices; conduct annual evaluations for multi-state team and oversee evaluation process for all employees; in consultation with human resource personnel, review written warnings and approve involuntary terminations for state-level personnel
Organize and oversee orientation and training programs; monitor training compliance and documentation
Manage workers’ compensation and employee safety programs; monitor compliance; direct return to work implementation
Oversee strategic and blueprint planning to grow business across multiple states; incorporate growth and budgetary planning; review best practices for dissemination across states; maintain a healthy and productive business showing year-over-year growth
Direct business development and operations personnel in efforts to grow revenue, maintain margin and meet annual growth plans; encourage state and regional development to serve new populations and drive geographic and service line expansion; encourage and approve new start or other core development initiatives
Promote relationships with payers, competition, and other stakeholders; identify opportunities by following industry trends, responding to payer needs, and requests for proposal
Identify potential candidates for tuck-in or acquisition; assist with diligence and integration planning; assume management of acquired entities
Direct strategy across multiple states to increase census, maintain occupancy, improve daily attendance, and maximize utilization
Oversee billing to ensure accuracy and compliance in practices and documentation; monitor utilization between authorization, provision of service, and billing
Review the financial performance of business units; review financial statements; review purchasing practices
Monitor spending and purchasing practices to maintain budgetary compliance; monitor staffing and program spending; approve proposals for capital improvement
Work with the Operating Group President to develop fair and equitable wage plans; approve wage status changes for multi-state and state teams according to wage guidelines and budgetary parameters
Oversee system to maintain facilities, grounds, furnishings, and equipment in good repair and working order and in accordance with regulatory standards; oversee environmental safety planning; develop long term plans for capital improvement
Direct system to assure vehicles are clean, safe, and well maintained; oversee system of training procedures for maintenance and safe operation of vehicles and transport of individuals
Oversee system to maintain neat, clean, and safe service environments, including grounds; ensure age-appropriate and esthetic decoration
Qualification
Required
Bachelor's degree
Twelve to fifteen years of related experience with significant management experience in the human services industry
Self-motivated and detail-oriented with ability to multi-task
Demonstrated skills with motivating team and driving results to meet goals
Strong leadership skills with an ability to influence others and drive change; 'hands-on' leader who promotes collaboration through example
Strong identification with the Company's mission and our commitment to the people we serve and the services we provide
Preferred
Master's degree in Business or Human Services
QMRP, QDDP, or QIDP certification
Other licensure or certification where required by regulatory authority
Benefits
401(k) with company match
Paid time off and holiday pay
Company
Sevita
Sevita is a national network of local health care and human services provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Helming
Operating Group CFO (Senior Services)
Chris Hicklin
IT Business Partner, Director
Recent News
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