Bosley · 10 hours ago
Office Manager
San Diego, CA, US
Full-time
Onsite
Entry, Mid Level
$79K/yr - $83K/yr
1+ years expBosley is the world's largest internationally known aesthetic medicine practice offering an exceptional opportunity. They are seeking a top-notch Office Manager to support their Boston, MA office, responsible for supervising team members, managing office operations, and ensuring patient relations are maintained effectively.
ConsumerHealth CareHospitalMedical
No H1B
Responsibilities
Direct supervision of 14-30 team members. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems
Responsible for daily/weekly scheduling, supervising, and directing the Regional Surgical Office team
Initiate the training and development of newly hired team members
Participate in the evaluation of team members and complete evaluations/annual performance reviews
Monitor the performance of team members and provide intermittent coaching/counseling whenever appropriate
Coordinate disciplinary actions with the Human Resources Department
Assist the Clinical Supervisor in enforcing standard infection-control protocol measures to prevent injury and illness
Management of inventory control
Monitor and maintain office equipment
Ensure scheduling function for consultations and procedures, as well as assignment of physicians to clinical procedures
Promote favorable relations with patients, physicians, and team members
Maintain an optimum flow of patients throughout the day
Observe, record, and report any team member deviation or violation of state laws or regulations to management and/or physicians. Ensure Bosley medical/clinical policies and protocols are always followed
Monitor and perform the collection process and ensure proper procedures are followed when team members conduct collections, batch close-outs, and bank deposits
Assists in the management of the office budget. Maintain and audit the petty cash fund
Review patient records, consultation and patient schedules, administrative notes, computer inputs, and other pertinent information to ensure team members are following established procedures on recordkeeping and administrative assignments
Ensure the integrity, confidentiality, and appropriate use of all patient and prospective patient information, as well as all company financial, employment, marketing, and management information resources
Plan, organize, and participate in “Quadpod” (on-site leadership) meetings with physicians and Senior Counselors to review office operations and policies
Participate in periodic management conference calls and semi-annual office manager meetings
Perform additional duties at the direction of the Vice President of Operations and Regional Manager
Qualification
Required
BA/BS from 4-year college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience
Working knowledge of word processing software, spreadsheet software, accounting software, Internet software, human resource systems, database software, and contract management systems
Unrestricted work authorization to work in the United States
Benefits
Excellent compensation plan
Work-life balance
Health insurance (medical, dental, vision)
Life insurance
LTD
Matching 401(k)
Excellent PTO program
Company
Bosley
Bosley, The World’s Most Experienced Hair Restoration Expert®, has performed more than 500,000 hair restoration procedures to date (more than any other hair restoration provider) and has become a world leader in hair loss solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Spurrell
CEO
Recent News
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