USAJOBS · 16 hours ago
LIBRARY TECHNICIAN NF2
Twentynine Palms, California, USA
Full-time
Onsite
Entry Level
$20.28/hr - $20.28/hr
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! This role involves assisting in a variety of technical and specialized administrative tasks to support library operations, including managing library materials and patron accounts. The incumbent will also provide customer service and support library programming and events.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Incumbent assists in a variety of technical and specialized administrative tasks, to support library operations to include: acquiring, processing, distributing, and disposing of library materials, and maintaining patron accounts
Accurately records and compiles statistics on library usage including circulation, program attendance, computer usage, reference questions, and patron count
Explains library policies, rules, regulations, circulation procedures, and entitlements to library customers
Responsible for circulation procedures, including checking library materials in and out, verifying customer access to the facility
Facilitating and completing holds and ILL requests
Registers new patron accounts and demonstrates competence in navigating online public access catalogs and virtual resources
Assists customers in locating and utilizing specific library operations and resources, including room reservations, programming, reference, and Makerspace
Assists patrons with computer lab and regularly troubleshoots computer issues
Communicates information in a simple, clear, and straightforward manner
Participates in various events, programs, and projects to achieve library mission
Concentration of duties may be in the following areas: cataloging, processing, circulation, electronic and virtual resources, classification system alignment, Makerspace, programming, and computers/technology usage
Additional responsibilities include generating reports, providing statistical data, and condensing information for further compilation
Incumbent must be flexible and adaptable to new business requirements, updates to information systems, and technology changes
Provides World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Takes action to solve problems quickly
Alerts the higher-level supervisor, or proper point of contact for help when problems arise
Adheres to safety regulations and standards
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage result due library materials
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other related duties as assigned
Qualification
Required
One year of experience in an administrative, technical, or customer support role that includes duties requiring attention to detail, recordkeeping, use of automated systems, and public interaction
Experience may include work in libraries, education, recreation, museums, information centers, or other roles that are both customer-focused and clerical in nature
Equivalent education in library science or closely related fields may be substituted for experience
Ability to operate office equipment such as computers, printers, and copiers
Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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