Intermittent Public Service Representative jobs in United States
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Illinois Secretary of State · 1 day ago

Intermittent Public Service Representative

The Illinois Secretary of State is seeking an Intermittent Public Service Representative to perform paraprofessional work related to administering road examinations for driver's licenses. The role includes cashier functions, reviewing applications, and providing information to the public regarding driver’s licenses and motor vehicle services.

GovernmentNon ProfitOffice Administration
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Responsibilities

Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents
Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants
Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required
Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required
Performs other duties as required or assigned

Qualification

Illinois Vehicle Code knowledgeOffice methodsPracticesBasic bookkeeping proceduresBusiness English proficiencyTactful public interactionRecord maintenanceIndependent operationValid Illinois driver’s licenseCommunication skills

Required

Employees performing these duties must be 21 years of age by the start date of employment
Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment
Requires working knowledge of business English, spelling and commercial arithmetic
Requires working knowledge of office methods, practices and procedures
Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver's license and the processing of various motor vehicle forms
Requires elementary knowledge of basic bookkeeping procedures and techniques
Requires ability to maintain records of some complexity
Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees
Requires ability to communicate both orally and in writing
Requires ability to operate in an independent manner within defined procedures
Requires possession of a valid Illinois driver's license
Requires ability to lift/carry 0-25 lbs. and travel to other facilities and/or mobile locations to perform assigned duties

Company

Illinois Secretary of State

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Illinois Secretary of State provides services for driver licensing, vehicle registration, business filings, and state records management.

Funding

Current Stage
Late Stage

Leadership Team

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Chad Leonard
Chief Information Security Officer
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Martín Burciaga
DIGITAL MEDIA + CREATIVE DIRECTOR | COMMUNICATIONS
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