Chameleon Integrated Services · 16 hours ago
Network Operations Center Technician I (Entry Level)
Chameleon Integrated Services is a growing information technology company focused on revolutionizing federal IT infrastructure. They are seeking a Network Operations Center Technician I to support federal clients by monitoring and maintaining network systems, troubleshooting issues, and ensuring mission assurance for Air Force Information Networks.
Information Technology
Responsibilities
Monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages. This task includes:
Identify, document and report outages or degradations of 16 AF operated systems
Communicate directly with 26 NOS, 83 NOS, 561 NOS, 691 COS, 690 COS, MCCCs, 616 Operations Center (OC), and AMAC Crew representatives on network outages and concerns and provide direct support to cyber operations across the AFIN
Utilize AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS))
Perform routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.)
De-conflict ASIs with identified system degradations/outages- Recording routine checks in Master Station Log
Collect, document, and report actionable intelligence for initial event and incident response
Perform routine queries of incident management database to identify end-user AFIN issues
Qualification
Required
Top-secret security clearance
Requires a bachelor's degree or its equivalent, and 0 - 2 years of related experience
IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
Preferred
ITIL v4 Foundation
CCNA Security
Benefits
Competitive Employee Health Insurance options including dental
100% company paid vision plan
401K plan with generous company match and no vesting period
100% company paid Life insurance
100 % company paid long and short-term disability insurance
Training allowance
PTO and more