Implementation Consultant jobs in United States
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QuikStor · 8 hours ago

Implementation Consultant

QuikStor is the leading SaaS facility management platform for the self-storage industry, delivering a purpose-built, scalable system for intelligent automation and modern facility operations. The Implementation Consultant is responsible for translating customer business requirements into a defined QuikStor system configuration and ensuring successful, scalable deployments by acting as a trusted advisor throughout the implementation lifecycle.

Software

Responsibilities

Lead detailed discovery sessions with customers to understand their operational workflows, policies, and business requirements
Advise customers on best practices and recommended configurations within the QuikStor platform
Identify gaps between current customer processes and QuikStor-native workflows, and guide customers toward scalable solutions
Define how QuikStor should be configured to meet customer needs, including leasing, billing, delinquency, access control, reporting, and integrations
Translate customer requirements into clear, structured implementation specifications
Ensure configurations align with QuikStor best practices, compliance requirements, and long-term scalability
Deliver clean, complete handoff documentation to the Implementation Execution team
Partner closely with Project Management to ensure scope, assumptions, and dependencies are clearly understood
Support the Execution team during build and validation phases by answering questions and clarifying requirements
Work closely with Sales to support pre-implementation alignment and expectation setting
Partner with Product to provide feedback on configuration gaps, edge cases, and customer needs
Collaborate with Support to ensure smooth post-go-live transitions
Serve as a trusted product expert for customers throughout the implementation lifecycle
Help customers understand not just how the system is configured, but why
Reduce post-launch issues by ensuring customers are properly aligned and educated during implementation

Qualification

SaaS implementationB2B SaaS platformsCustomer-facing communicationTechnical specificationsDocumentation disciplineSelf-storage industryProperty management SaaSAccess control systemsPayments workflowsCompliance processes

Required

3 to 6+ years of experience in SaaS implementation, onboarding, or solutions consulting
Deep understanding of complex, configurable B2B SaaS platforms
Strong customer-facing communication and discovery skills
Ability to translate business requirements into clear technical and functional specifications
High attention to detail and strong documentation discipline
Comfortable working in a structured, multi-team implementation model
Ability to operate independently while collaborating across functions

Preferred

Prior experience in the self-storage industry
Experience implementing property management, proptech, or operational SaaS platforms
Familiarity with access control systems, payments, accounting workflows, or compliance-driven processes

Benefits

Medical, Dental, Vision, and Life Insurance
401k Retirement Plan
Vacation and Sick Time
20 Remote Workdays per Year
Annual Bonus
Employee Assistance Program
Education Assistance Program
Employee Discount Store
Discounted Storage
Equity Opportunities

Company

QuikStor

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QuikStor Security & Software provides software and access control products to the self-storage industry.

Funding

Current Stage
Early Stage
Company data provided by crunchbase