Zoox · 7 hours ago
Team Lead, Vehicle Technicians (3rd Shift)
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $123K/yr
6+ years expZoox is focused on revolutionizing transportation with its Robotaxi fleet, and they are seeking a Team Lead for Base Operations. This role involves managing operational excellence and safety standards while leading a team of technicians to ensure the fleet's readiness and performance.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality
Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling
Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution
Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability
Ensure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand
Champion EHS & 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making
Proactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps
Define and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures
Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements
Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations
Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards
Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making
Qualification
Required
6+ years of hands-on automotive technician experience
3+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments
Proven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with demonstrated success leading high-output teams
Strong understanding of EH&S compliance, safety programs, and 5S methodologies
Extensive knowledge of automotive systems, diagnostic methods, parts, and tools
High proficiency in CAN/LIN architecture, wiring diagrams, and soldering
Strong written and verbal communication skills with the ability to influence across technical and non-technical stakeholders
Demonstrated ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments
Willingness and ability to travel locally and nationally (50%+), with a clean driving record
Preferred
Bachelors degree
Experience with autonomous vehicles, or a similar safety-critical industry
Experience working in R&D, testing, or pre-production environments, including engineering labs or prototype operations
Familiarity with Lean, Six Sigma, or continuous improvement methodologies
Experience supporting scaling operations, new site launches, or fleet expansion initiatives
Strong understanding of EV architectures and high-voltage systems
Experience utilizing specialized test equipment (NVH, vehicle dynamics, thermal, durability)
Technical trade school certificate or Associate Degree in automotive repair
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
2026-01-16
Business Insider
2026-01-16
Channel NewsAsia
2025-12-24
Company data provided by crunchbase