Frontline Insurance · 2 months ago
CAT Claims Specialist
United States
Full-time
Remote
Mid Level
3+ years expFrontline Insurance is committed to making things better and providing high quality service to its customers. The Catastrophe Claims Specialist plays a crucial role in managing the claims process, including investigating loss details and maintaining communication with insureds throughout the claim lifecycle.
Building MaterialFinancial ServicesInsuranceReal Estate
Responsibilities
Investigate and verify loss details to determine coverage under the policy
Manage the full claims process, including fact-gathering, policy analysis, coverage recommendations, and issuing payments within authority
Coordinate property inspections and maintain consistent communication with insureds throughout the claim lifecycle
Determine appropriate investigative steps and engage external experts when necessary
Review claim documentation to establish facts and make timely decisions
Maintain thorough documentation of all claim activities and communications
Monitor and respond promptly to emails, calls, and inquiries
Establish and update reserves based on claim developments
Communicate clearly with all parties involved—insureds, adjusters, attorneys, and contractors—to provide updates and resolve inquiries
Submit timely reserve and payment approvals and escalate for management review as needed
Draft Reservation of Rights or denial letters, subject to managerial approval
Identify claims suitable for mediation or appraisal and initiate alternative dispute resolution processes
Attend mediations and leverage negotiation skills to resolve disputed claims
Oversee the appraisal process to ensure timely and effective resolution
Qualification
Required
Bachelor's degree in related field preferred
Minimum of 3 years of experience in Property & Casualty Insurance or equivalent of combination of education and experience
Maintain a Florida 620/720 License; ability to obtain Alabama, North Carolina, South Carolina, Virginia, and Georgia licenses within 90 days of hire
Proficient in Microsoft programs
Benefits
Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term)
401k Retirement Plan with a generous 9% match
Four weeks of PTO
Pet Insurance for your furry family members
Company
Frontline Insurance
Frontline Insurance is an insurance company specializing in property insurance products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Manish Kumar Dhimole
Vice President of Application Development
Recent News
2025-05-05
2025-02-16
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