Caterpillar Inc. · 5 hours ago
Lead Product Owner
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment. As a Lead Product Owner, you will drive the vision and roadmap for Adobe Experience Manager and Adobe Experience Cloud solutions, ensuring operational excellence and collaboration across teams.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Own the product vision, strategy, and roadmap for AEM and Adobe Experience Cloud products
Lead feature intake, backlog prioritization, and alignment with business objectives
Ensure platform stability, compliance, reliability, and supportability using ITSM processes and metrics
Oversee incident, problem, and change management processes for the AEM platform
Partner with AEM leads to evaluate recurring issues, identify root causes, and drive permanent fixes
Manage platform change requests with full visibility into scope, impacts, risk, cost, and approvals
Govern SLAs, KPIs, and operational dashboards for AEM and related services
Ensure proper creation, maintenance, and quality of knowledge articles, runbooks, and support documentation
Synchronize with engineering, QA, release managers, site reliability engineering (SRE), and DevOps teams to ensure seamless platform delivery
Partner with marketing teams to combine marketing strategy with appropriate Adobe capabilities
Collaborate with global support teams (onshore/offshore) to ensure consistent service levels
Identify and track design, reliability, integration, and maintenance issues
Consolidate feedback from customers, dealers, field staff, and digital teams
Provide guidance for AEM integrations, infrastructure dependencies, and performance optimization
Support and lead major releases, upgrades, deployments, and platform enhancements
Define UAT strategies, acceptance criteria, and testing approaches
Ensure compatibility of AEM solutions across systems, integrations, and user groups
Partner with business users to develop meaningful end‑to‑end validation
Develops business cases, requirements, and acceptance criteria
Works with stakeholders to deliver high-value digital solutions
Synthesizes data, historical context, and assumptions to guide decision-making
Advises teams on evaluating alternatives and assessing impacts
Communicates clearly with senior leaders, technical teams, and business partners
Adapts communication style to different audiences and environments
Manages full lifecycle of enhancements, defects, and non-standard requests
Ensures accurate documentation, transparency, and proper escalation
Understands AEM architecture, digital experience platforms, and integration patterns
Works closely with developers to refine requirements and technical delivery milestones
Designs, critiques, and implements UAT frameworks
Partners with end-users to ensure business readiness and solution quality
Qualification
Required
Progressively complex professional experience
Experience as a Product Owner/Manager, Lead Business Analyst, or Senior Project/Program Manager
Experience leading technical teams and managing multiple projects simultaneously
Experience working within ITSM processes (incident, change, problem)
Strong communication, organization, and stakeholder management skills
Ability to handle sensitive, complex, or high-visibility issues
Excellent written and verbal communication abilities
Preferred
Experience with Adobe Experience Manager (AEM) or HCL Commerce
Understanding of how marketing strategy aligns with Adobe digital experience technologies
Hands-on experience with Agile tools (Jira, DevOps, Rally, Mingle, etc.)
Experience with global onshore/offshore delivery models
Familiarity with ITIL or ITSM certifications (ITIL v3/v4, HDI, etc.)
Experience collaborating with SRE/DevOps teams on reliability and performance improvements
Product Owner certification (CSPO, SAFe POPM, etc.)
Strong understanding of SDLC, cloud platforms, and enterprise technology environments
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
H1B Sponsorship
Caterpillar Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (363)
2024 (297)
2023 (261)
2022 (355)
2021 (223)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
2026-01-22
Company data provided by crunchbase