Inside Sales Representative jobs in United States
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Kohler Co. · 4 hours ago

Inside Sales Representative

Kohler Co. is a leading company in the industry, and they are seeking an Inside Sales Representative to act as a Brand Ambassador for their customers. This role focuses on maximizing sales opportunities and ensuring a world-class customer experience while achieving sales targets.

Consumer Goods
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Hiring Manager
Katie Schierioth
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Responsibilities

Handle incoming chats/calls/emails with the expectation of handling between 40 and 50 inbound interactions per workday
Exhibit world class service standards through call quality, problem solving, personal ownership over every customer interaction and consistently going above and beyond to surpass customer needs and expectations
Maintain clean, organized customer records using Salesforce
Proactively reach out to prospective customers, identifying and creating value
Establish new agile processes for Inside Sales organization emphasizing a high standard of excellence
Collaborate cross-functionally with internal partners and consistently support the Sales team
Identify, provide actionable solutions for and implement process improvements
Fully cross-train on products

Qualification

SalesforcePhone salesCustomer serviceCommunication skillsTechnologically proficientDetail-orientedSelf-motivatedCollaboration

Required

High School Diploma or GED required
2+ years of experience in a customer-service based, fast-paced environment
Must be highly detail-oriented and demonstrate strong written and verbal communication skills
Must be self-motivated and able to excel while working remotely or in an office setting
Must be technologically proficient – this role will require heavy use of Salesforce, Microsoft (Excel, Outlook, PowerPoint), chat, email, phone, Kohler.com, and additional tools
Applicants must be authorized to work in the US without requiring sponsorship now or in the future

Preferred

Bachelor's degree preferred but not required
Previous phone sales experience highly preferred

Benefits

Benefits starting on day one
Day 1 benefits

Company

Kohler Co.

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We’re a community of creators. Status quo busters. Difference makers.

Funding

Current Stage
Late Stage

Leadership Team

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David Kohler
Chair & Chief Executive Officer
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.Davor Grgic
Consultant — Retired CIO & VP - Sustainability
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Company data provided by crunchbase