Kohler Co. · 9 hours ago
Inside Sales Representative
Kohler Co. is a leading company in the industry, and they are seeking an Inside Sales Representative to act as a Brand Ambassador for their customers. This role focuses on maximizing sales opportunities and ensuring a world-class customer experience while achieving sales targets.
Responsibilities
Handle incoming chats/calls/emails with the expectation of handling between 40 and 50 inbound interactions per workday
Exhibit world class service standards through call quality, problem solving, personal ownership over every customer interaction and consistently going above and beyond to surpass customer needs and expectations
Maintain clean, organized customer records using Salesforce
Proactively reach out to prospective customers, identifying and creating value
Establish new agile processes for Inside Sales organization emphasizing a high standard of excellence
Collaborate cross-functionally with internal partners and consistently support the Sales team
Identify, provide actionable solutions for and implement process improvements
Fully cross-train on products
Qualification
Required
High School Diploma or GED required
2+ years of experience in a customer-service based, fast-paced environment
Must be highly detail-oriented and demonstrate strong written and verbal communication skills
Must be self-motivated and able to excel while working remotely or in an office setting
Must be technologically proficient – this role will require heavy use of Salesforce, Microsoft (Excel, Outlook, PowerPoint), chat, email, phone, Kohler.com, and additional tools
Applicants must be authorized to work in the US without requiring sponsorship now or in the future
Preferred
Bachelor's degree preferred but not required
Previous phone sales experience highly preferred
Benefits
Benefits starting on day one
Day 1 benefits
Company
Kohler Co.
We’re a community of creators. Status quo busters. Difference makers.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-07
Google Patent
2025-05-07
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