ChargePoint · 16 hours ago
IT Administrator
Campbell, CA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expChargePoint is at the center of the electric mobility revolution, providing solutions for EV charging across North America and Europe. The IT Administrator will be responsible for troubleshooting and managing IT assets, collaborating with IT Operations, and ensuring efficient operations within the organization's computing environment.
AutomotiveCharging InfrastructureElectric VehicleManufacturing
Responsibilities
Perform on-site and remote analysis, diagnosis, and resolution of complex system issues for end users. Recommend and implement effective corrective solutions, including coordinating off-site repairs for remote users when necessary
Collaborate closely with IT Operations team members to maintain the efficient operation of the organization’s computing environment
Administer and resolve issues related to end‑user workstations, software, and networking as required
Receive, triage, and respond to incoming service requests regarding system or application problems
Coordinate with third‑party support providers and hardware vendors when needed to ensure timely issue resolution
Support troubleshooting efforts for Microsoft 365 applications, including Outlook Webmail
Assist with resolving issues involving OneDrive, SharePoint, Slack, Microsoft Teams, JIRA, and other business applications
Manage IT assets, including inventory tracking, procurement, and asset updates in FreshService, and ensure compliance with company policies
Setting up audio/video production environment for town halls, all-hands, and other events
Producing smooth and seamless transitions on a broadcast switcher/scaler (BlackMagic, Analog Way, Barco, etc)
Color grade and correct incoming SDI video feeds for ambient lighting conditions for broadcast
Troubleshoot and deploy NDI / HDBaseT Video over IP senders/receivers in conference rooms
Shoot primary & B-roll shots for video
Edit video from video shoots
Perform other related duties aligned with the scope and intent of the role
Perform on-site and remote analysis, diagnosis, and resolution of complex system issues for end users. Recommend and implement effective corrective solutions, including coordinating off-site repairs for remote users when necessary
Qualification
Required
Bachelor's degree in Computer Engineering, Information Technology, or related field/training
5+ years of experience working in an enterprise‑level IT environment
Proficiency in supporting Windows, macOS, Linux, Okta, and other SaaS applications
Hands‑on experience with Microsoft Office 365 and the Office Suite
Experience working with JIRA and Confluence
Familiarity with Mobile Device Management (MDM) technologies such as Kandji, Intune, or JumpCloud
Experience using asset management platforms such as FreshService
Strong commitment to delivering high‑quality customer service and IT support
Confident decision‑maker with a demonstrated ability to drive issues through resolution
Excellent troubleshooting skills, resourcefulness, and the ability to work independently when needed
Strong verbal and written communication skills
Ability to effectively manage multiple priorities and workflows to meet required goals
Demonstrates focus, organization, and follow‑through in completing work objectives
Possesses technical and professional expertise, applying knowledge to resolve complex IT support issues
Works collaboratively with team members to support shared initiatives and achieve common goals
Holds high personal performance standards and takes responsibility for completing tasks and assignments
Strong ability to manage projects, tasks, and day‑to‑day IT operational functions
Preferred
Preferably 3+ years of experience in setting up AV for townhalls and all-hands, specifically mixing for in-person & virtual on a digital audio console (Midas, Soundcraft, Allen & Heath)
Understanding of Crestron devices/control systems
Company
ChargePoint
ChargePoint is an electric vehicle (EV) charging network that offers charging solutions for both commercial businesses and consumers.
1001-5000 employees
H1B Sponsorship
ChargePoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (32)
2023 (36)
2022 (24)
2021 (23)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$1.44BKey Investors
PennDOTIllinois Environmental Protection AgencyAntara Capital
2024-09-20Grant· $19M
2023-08-15Grant· $0.94M
2023-07-27Post Ipo Debt· $150M
Leadership Team
Rick Wilmer
Chief Executive Officer
Mansi Khetani
Chief Financial Officer
Recent News
Business Wire
2026-01-22
Clean Technica
2026-01-22
2026-01-19
Company data provided by crunchbase