The Bay Club Company · 3 hours ago
Interim Family Programming Director
Redwood City, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$70K/yr - $70K/yr
3+ years expThe Bay Club Company is seeking an Interim Family Programming Director to oversee Family Programming operations. This role is responsible for ensuring high-quality experiences for members and their children, managing staff performance, and maintaining safety and service standards.
Hospitality
Responsibilities
Responsible to manage Family Programming operations smoothly and efficiently through visible management presence and leadership
Ensure children’s safety through continuous monitoring of safety and performance standards, service provider ratios, childcare facilities, equipment and operational systems; ensure constant interaction with children in our care
Ensure team members work actively and efficiently while on shift
Perform administrative duties including, but not limited to, updating reservation systems, communicating with members, and creating marketing materials
Develop, organize, implement and promote program, camp and birthday parties
Adherence to and enforcement of all health and safety standards; ensure Associates adhere to human resource and work safety practices
Monitor uniform adherence of all childcare and program staff
Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the Family Programming department and club in a professional manner through image, dress, communication, and immediate follow-through and response
Be present on the floor; support staff and offer assistance as necessary
Meet weekly with Childcare Director to review initiatives and goals; develop programming
Act as the department representative when necessary in the event that the Childcare Director is not present; professionally and appropriately field member questions/concerns
Train staff to meet or exceed demands of the business; provide feedback and build relationships
Monitor staff to ensure compliance with company guidelines
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Qualification
Required
Minimum one (3) years of childcare operations/management
Demonstrated experience creating and implementing innovative children's programs
Love for children and extensive experience caring for children ages 6 months to 13 years
Ability to train staff caring for children ages 6 months to 13 years in both childcare and program settings
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Self-motivated, takes initiative and willing to acquire new skills
Well organized and detail oriented
Computer literate
CPR certification required
Ability to arrive at work on time for all scheduled work shifts required
Ability to work weekends, evenings, and holidays required
Must be flexible, adaptable, and readily able to adjust to changes in work environment
Position requires daily public contact
It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations
It is necessary to adapt to a frequently changing environment
Frequently required to use hands to finger, handle or feel; and reach with hands and arms
Frequently required to climb or balance and occasionally stoop, kneel, crouch, or crawl
Must occasionally sit for extended periods and regularly walk around the facility
Must occasionally talk and hear
Must have the ability to perform CPR and administer first aid as needed
Must frequently move 10 pounds and in the event of an emergency lift and/or move up to 50 pounds
Specific vision abilities required but this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Club Membership
Competitive Compensation
Discounts on club services and amenities
Continuing Education
Community Involvement
Paid Time off
Health Insurance
Company
The Bay Club Company
Welcome to the Bay Club. Where Sports, Outdoor Recreation, and an Active Lifestyle Meet.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-26Acquired
Leadership Team
Matthew Stevens
President & CEO
Jennifer Steichen
Chief Operating Officer
Recent News
2025-12-09
The Bay Club Company
2025-11-04
The Bay Club Company
2025-10-02
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