MGM Resorts International · 18 hours ago
Special Events Representative - T-Mobile Arena
MGM Resorts International is a leading entertainment company, and they are seeking a Special Events Representative to provide professional guest service in their event spaces. The role involves greeting guests, ensuring ticket integrity, providing directions, and maintaining a positive environment during events.
GamblingHospitalityResorts
Responsibilities
Greets guests with a smile as they enter the venue
Maintains pleasant, friendly, and professional demeanor with clients, guests, team members, and partners at all times
Responsible for protecting the integrity of the arena by ensuring all guests have proper tickets or credentials
Provides accurate directions to the various club, concourse, suite, special hospitality locations, and all premium areas of the building
Maintains a positive working relationship with all building partners to ensure the needs of our guests are met
Partners with Security to ensure that all suites are empty of guests and lost items at the conclusion of every event
Responsible for safely transporting guests who request wheelchair escort services from one location to another and properly using escort tracking sheets, wheelchair logs, and safety waivers
Operates elevators in a safe manner and ensure that only guests with proper tickets are allowed access to particular levels
Completes all assigned tasks within the guidelines & deadlines set by Guest Services Manager and Supervisors
Maintains a fun, friendly, and safe environment in assigned sections
Effectively and calmly interacts with irritated or emotional guests and employees
Perform other job-related duties as requested
Qualification
Required
1+ years of prior relevant experience in Customer Service required
Work varied shifts, to include weekends and holidays
Benefits
Competitive and comprehensive health benefits as well as wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free parking on and off shift at all MGM Resorts properties
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
Recent News
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2026-01-17
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