ESFM® USA · 14 hours ago
EMPLOYEE SERVICES COORDINATOR
Austin, TX
Full-time
Onsite
Entry Level
2+ years expESFM is the corporate facilities management division of Compass Group USA, and they are seeking an Employee Services Coordinator. The role involves managing day-to-day employee inquiries and coordinating various support services within the facility.
Facility ManagementProfessional ServicesService Industry
Responsibilities
Manage the day-to-day inquiries, issues and work requests related to support the general building population
Be the first contact for employee assistance on various requests and collaborate with cross-functional teams
Review internal work order requests for Employee Services requests needed to be addressed and funnel tasks to appropriate channels for completion
Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility
Anticipate, recommend, and manage vendor contract services
Coordinate with 'Workplace Solutions ES Team' executive administrators and security
Have oversight of scheduling seasonal and holiday décor with outside vendors
Refunds/Maintenance on vending machines, mother rooms etc
Coordinate Breakroom Services such as Cleaning, Appliance support/maintenance
Assist with employee wellness flower requests and plant maintenance support related items
The roles & responsibilities are not limited and are subject to be changed with short notice
Qualification
Required
Four-year college degree preferred in Business Administration and or Facilities Management OR equivalent work experience
Comfortable driving decisions in a fast-paced, open, collaborative environment
High degree of flexibility and the ability to communicate, collaborate, problem solve and multi-task independently. Ability to adapt to change when necessary
Strong customer service focus
Experience of computer-aided facility management systems, KNOX, EDM and Trac
Ability to follow policies and procedures and safety standards
Bachelor's Degree in Facilities Management, Business OR have at least 2~3 years of facilities management experience, or equivalent combination of education and experience
Preferred
Knowledge of the tech industry is preferred
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
ESFM® USA
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase