Front Office Specialist - Rockdale County (925658) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Equus Workforce Solutions · 13 hours ago

Front Office Specialist - Rockdale County (925658)

Equus Workforce Solutions is a leading provider of workforce development services in North America, and they are seeking a Front Office Specialist. In this role, you will manage the reception area, assist clients with appointments, and support management by gathering data and generating reports.

Career PlanningChild CareConsultingEducationFamilyProfessional ServicesRecruitingStaffing Agency

Responsibilities

Greeting clients and managing the reception area, client outreach, and appointment scheduling
Manage client information in the database and see each client through to completion
Support management by gathering needed data and generating reports
Assist with new participant orientations and assembling all necessary informational materials or packets
Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments
Seek out process improvements to improve the company
Manage and direct office communications

Qualification

Microsoft SuiteOrganizational skillsInterpersonal skillsCommunication skillsClerical experience

Required

You are a self-motivated and flexible team player
You consider yourself to have strong organizational, interpersonal, and communication skills
You have excellent skills with Microsoft Suite
You're driven and comfortable multitasking
You take pride in your ability to recognize and solve problems as they arise
You enjoy making connections with others both in person and over the phone
You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact

Preferred

previous experience working with individuals from a diverse range of backgrounds

Benefits

Extensive learning opportunities
Networking programs

Company

Equus Workforce Solutions

company-logo
Equus Workforce Solutions provides family support, disability determination, business solutions, career center and childcare services.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Mark Douglass
President & CEO
linkedin
leader-logo
L. Bradley Williams
Chief Customer Officer & Vice President of Operations
linkedin
Company data provided by crunchbase