Optum · 1 day ago
Clinical Administrative Coordinator
Albuquerque, NM
Full-time
Onsite
Entry Level
$17.98/hr - $32.12/hr
2+ years expOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The Clinical Administrative Coordinator position is responsible for the daily coordination of referral processes and other administrative duties, ensuring compliance with established timelines while providing high-quality customer service in a fast-paced environment.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Manage the internal/external referral process and daily referral reconciliation gathering required information and documents needed, working them accordingly in compliance with established timelines
Manage administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers
This is high volume, customer service environment. You'll need to be efficient, productive and thoroughly dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours
Performs all other related duties as assigned
Qualification
Required
High School Diploma/GED (or higher)
2+ years of customer service experience
Intermediate level of proficiency in Microsoft Office applications including Excel, Word and Outlook
Preferred
Experience working within the health care industry and with health care insurance
Experience working in a hospital, physician's office or medical clinic setting
Knowledge of ICD-9 and CPT codes
Previous experience working in radiology
A clerical or administrative support background
Previous experience working within an Electronic Health Record (EHR) system
Demonstrated ability to manage and respond effectively to high call volumes
Working knowledge of medical terminology and clinical documentation
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase