Breckenridge Grand Vacations · 22 hours ago
Front Desk Associate
Breckenridge,CO,US
Full-time
Onsite
Entry Level
$23/hr - $26.50/hr
1+ years expBreckenridge Grand Vacations is a locally owned resort developer known for its employee-focused culture. They are seeking a professional Front Desk Associate to deliver exceptional guest experiences and serve as the cornerstone of their guest services team at a premier mountain resort property.
ConstructionReal Estate
Responsibilities
Execute flawless check-in/check-out procedures for owners and guests
Serve as resort concierge for dining, activities, and local recommendations
Handle reservation modifications and ownership inquiries
Coordinate daily arrivals/departures with Housekeeping and Engineering
Maintain accurate guest folios and night audit documentation
Operate resort telephone system and switchboard
Enforce resort policies with professionalism
Resolve guest concerns per "End of the Line" service philosophy
Maintain pristine front desk and retail areas
Qualification
Required
Minimum 1 year customer service experience in hospitality or related field
Professional communication skills (verbal and written)
Proficiency with Microsoft Office and property management systems
Ability to lift 50 pounds for luggage assistance
Preferred
Associate's degree in hospitality management or related field
Previous front desk experience in upscale resort environment
Bilingual capabilities
Benefits
Health, vision, and dental insurance plans
Company-paid life insurance coverage
Voluntary Life and Accidental Death/Dismemberment Insurance
HSA and FSA-Dependent Care Accounts
Retirement plan
Generous paid time off (PTO) and sick leave to support work-life balance
Volunteer Time Off - Paid opportunities to give back to Summit County
Bereavement leave
Biannual bonuses
Tuition Reimbursement Program
Employee Wellness programs to support physical and mental health
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program.
Company
Breckenridge Grand Vacations
Breckenridge Grand Vacations is a real estate company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Blake Davis
Vice President - CFO
Nick Doran
Chief Operating Officer
Company data provided by crunchbase