Field Service Specialist jobs in United States
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Korn Ferry · 10 hours ago

Field Service Specialist

positionPhoenix, AZ
timeFull-time
remoteHybrid
seniorityMid Level
money$61K/yr - $65K/yr
date4+ years exp

Korn Ferry is seeking a Field Service Specialist with Active Duty U.S. military experience and an Electro-Mechanical background. The role involves delivering exemplary customer service, troubleshooting and repairing commercial system installations, and working independently from a home office while accommodating customer needs.

Management Consulting
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required
Deliver exemplary customer service to customers in the field
Become proficient in servicing all company systems while following field service procedures
Troubleshoot and repair commercial system installations
Coordinate with on-site contractors and facility managers to ensure proper system installation
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Work independently from your home office to accommodate needs and priorities of customers

Qualification

Electro-Mechanical backgroundElectrical/Electronics backgroundMultimeters knowledgeBasic IT knowledgeCustomer Service SkillsMechanical knowledge

Required

Active Duty U.S. military experience (Electro-Mechanical background required)
Electrical/Electronics background required
Use/knowledge of multimeters & basic IT knowledge required (Understand IP addresses, servers, routers, switches)
Strong Mechanical knowledge highly beneficial
Strong Customer Service Skills will be required
At least 4 years Active Duty US Military experience required
Skilled Technician with an Electrical or Electronic background
Electronic fundamentals are a MUST
2 or 4 year college degree, technical school degree, or related experience
A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well)

Benefits

Vehicle Allowance
$5,000 sign-on bonus

Company

Korn Ferry

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Korn Ferry is a global consulting firm that powers performance.
dateFounded in 1969
location
Los Angeles, CA, US
people-size10001+ employees
web-link
http://www.kornferry.com

Funding

Current Stage
Late Stage

Leadership Team

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Abigail Markley
Senior Consultant - CEO Impact Accelerator
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Alicen Blair
Principal - Executive Search / CEO & Board Services
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Recent News

Benzinga
Korn Ferry Consulting Firm Announces Dividend, Forecasts Higher Earnings in Q4 Amid Revenue Dip
2024-03-06
SeekingAlpha
Korn/Ferry declares $0.33 dividend
2024-03-06
SeekingAlpha
Korn Ferry Non-GAAP EPS of $0.97 beats by $0.02, revenue of $712.4M beats by $25.18M
2023-12-11
Company data provided by crunchbase