National Cooperative Bank · 1 day ago
Lockbox Support Specialist
Hillsboro, Ohio, United States
Full-time
Onsite
Mid Level
3+ years expNational Cooperative Bank is a financial institution focused on providing banking services. They are seeking a Lockbox Support Specialist to act as the primary liaison for lockbox customers, ensuring proper setup and support while handling account maintenance and troubleshooting customer issues.
Banking
Responsibilities
Act as primary liaison post-sale to ensure proper set up and support of all new and existing lockbox customers
Account opening and on-going account maintenance
Research and troubleshoot customer issues
Engage with third-party lockbox vendors
Support and assist team operations in projects and assignments 100%
Qualification
Required
3+ years financial services experience preferred
Deposit account servicing experience
Customer service experience
Property management industry knowledge
Cash management product knowledge
Payments industry knowledge
Ability to multi-task
Knowledge of Microsoft Office suite
Knowledge of property management industry
Well organized
Strong customer service skills
Strong communication skills
Company
National Cooperative Bank
National Cooperative Bank is a company that offers banking and financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Casey Fannon
Chief Executive Officer
Charles Snyder
President and CEO
Recent News
Crain's New York Business
2024-10-31
Company data provided by crunchbase