Public Benefits Specialist (Eligibility Worker) jobs in United States
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Oregon Department of Human Services · 15 hours ago

Public Benefits Specialist (Eligibility Worker)

The Oregon Department of Human Services is dedicated to supporting Oregonians in need of resources and services. The Public Benefits Specialist will interview applicants and determine eligibility for various programs, playing a critical role in providing a safety net for individuals and families in Oregon.

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Responsibilities

Interview applicants and determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information
Play a critical role in providing a safety net that supports better outcomes for Oregonians
Provide resources that support individual and family stability
Provide person-centered services with a trauma-informed approach to identify needs
Create a work environment where everyone feels welcomed, appreciated and valued
Participate in professional development opportunities and ongoing education of cultural awareness

Qualification

Eligibility determinationTrauma-informed approachCultural awarenessSoftware proficiencyEffective communicationDiversityInclusionProblem solvingAdaptability

Required

One year of experience working at the Human Services Specialist 1 level for the State of Oregon
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines
An equivalent combination of education, training, and experience relative to the class concept
Experience communicating effectively both verbally and in writing
Experience adapting to changes and prioritizing tasks in a fast-paced, high-volume environment
Demonstrated commitment to equity and antiracism work. Experience applying principles of diversity and inclusion
Experience utilizing multiple software systems, processing data and problem solving to meet accuracy and timelines

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Company

Oregon Department of Human Services

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The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.

Funding

Current Stage
Late Stage

Leadership Team

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Alan Schoenwald
Senior Human Resources Business Partner
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Ashlee Parpart
Lead Recruitment Business Partner
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