ARC Physical Therapy+ · 14 hours ago
Virtual Customer Service Agent
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $23/hrARC Physical Therapy+ is dedicated to empowering patients through individualized care. They are seeking a friendly and organized Virtual Customer Service Agent to support their physical therapy clinic by providing outstanding customer service and managing administrative tasks remotely.
FitnessHealth CareTherapeuticsWellness
Responsibilities
Greet patients virtually while providing outstanding customer service
Answer phones
Electronic Scheduling
Data Entry
Verify current personal and financial information
Maintain patient charts and electronic medical records
Verify insurance benefits
Charge tickets
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualification
Required
High school graduate or equivalent
Previous experience in customer service, medical front office, administrative support, or virtual assistance
Excellent telephone skills
Proficient in Word and Excel
Available and flexible with your hours
Close attention to detail
Time Management and Organizational skills
Team player attitude and energetic with a focus on excellent customer service
Reliable internet connection and a quiet, professional home workspace
Preferred
Previous experience with medical software
Benefits
401k
Multiple opportunities for professional development, specialization, and leadership
Corporate discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
Company
ARC Physical Therapy+
ARC Physical Therapy+ provides physical and occupational therapy to treat the symptoms and the causes of health problems.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Sumner
Partner
Rich Kidwell
Partner
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