Hilb Group · 15 hours ago
Commercial Lines Account Technican - Early Career Development Program
Southborough, MA
Full-time
Onsite
New Grad, Entry LevelHilb Group is seeking early-career professionals for their Early Career Development Program. This structured program offers foundational training in insurance operations and client service while preparing participants for long-term roles within the organization.
Customer ServiceFinancial ServicesInsurance
Responsibilities
Participate in a two-week immersive onboarding program covering insurance fundamentals, systems training, workflows, and professional development
Complete licensing coursework and on-line Insurance 101 curriculum within defined timelines
Learn and utilize agency management systems and Microsoft Office tools to support daily operations
Assist service teams with administrative and account support tasks under supervision
Support data entry, document management, and file maintenance in agency management systems
Shadow producers, account managers, and service team members to learn best practices in client service and sales
Assist with policy processing, endorsements, certificates, and other service-related activities as appropriate
Collaborate with internal teams to support projects and workflow execution
Participate in carrier presentations and training sessions to understand carrier relationships and insurance products
Attend cohort meetings, leadership sessions, and ongoing training throughout the program
Meet defined milestones for licensing, coursework completion, and performance expectations
Qualification
Required
Obtained Bachelor's degree or in process of obtaining
Strong interest in insurance, business operations, sales, or client service
Ability to learn and adapt quickly in a fast-paced, professional environment
Working knowledge of Microsoft Word, Excel, Outlook, and other Office applications
Ability to learn new systems and technology efficiently
Strong organizational skills with attention to detail
Ability to follow established procedures and meet deadlines
Professional written and verbal communication skills
Willingness to accept feedback and actively pursue development opportunities
Ability to work independently and as part of a team
Benefits
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!
Company
Hilb Group
Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2B2024-10-31Debt Financing· $2B
2019-10-30Acquired
2015-06-25Private Equity
Leadership Team
Jason S. Angus
Chief Operating Officer
Recent News
Company data provided by crunchbase