Turner Supply · 16 hours ago
CUSTOMER SERVICE REPRESENTATIVE MOB ISS
Corporate Office - Mobile, AL 36602
Full-time
Onsite
Mid Level
3+ years expTurner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. The Customer Service Representative is responsible for building relationships with customers and ensuring their business needs are met through effective communication and management of customer orders.
Manufacturing
Responsibilities
Commit to the company culture of quality, safety, and live by the company core values Empowerment, Development, Execution, Teamwork, Innovation, and Leadership
Have positive interactions and communication with all customers and suppliers
Manage multiple customer orders, associated tasks, and projects simultaneously and respond quickly to all customer requests
Take responsibility for the profitability of each of your individual customer order transactions (working in conjunction with Field Sales when necessary)
Develop and ensure sense of urgency and culture of quality, safety, and adherence to company core values
Manage customers and suppliers with a positive attitude
Work to meet required customer ship dates
Work customer open customer order reports weekly via your SXe OEIO screen and your open supplier PO report as provided
Take responsibility for the completion of your orders through the invoicing stage in OEIO
Process orders and quotations accurately and timely
Provide quotation copies to field sales reps on a timely basis
Work closely with field sales to meet customer needs (quotations, pricing, project work, product research, expediting)
Keep customer cross-reference and customer contract pricing current
Work to increase GM% with non-contract customers
Actively participate in the outbound call campaign as required
Qualification
Required
Proficient Communication Written and Verbal
Strong organizational skills
Computer Proficiency
Good interpersonal
Good decision making and problem-solving skills
Good computer skills
Experience working with ERP systems
3+ years in an Inside Sales Role
High School Diploma
Benefits
Medical, Dental, and Vision coverage
Wellness Program
Company-paid Life Insurance
Company-funded Health Reimbursement Arrangement (HRA)
401(k) with a generous company match
Company
Turner Supply
Turner Supply Company is one of the largest independently owned industrial distributors in North America.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chip Schramm
CEO and President
Mike Clarke
Chief Financial Officer, Treasurer
Recent News
2025-09-30
Company data provided by crunchbase