Kastle Systems · 16 hours ago
Account Manager
Falls Church, VA
Full-time
Onsite
Entry, Mid Level
2+ years expKastle Systems is a leader in managed security solutions, providing innovative technologies for the property technology space. The Account Manager will manage relationships with clients, drive revenue growth through upselling, and collaborate with internal teams to enhance customer engagement and satisfaction.
Information TechnologyProperty ManagementSecurity
Responsibilities
Serve as the primary sales contact for assigned customers, building and maintaining strong, long-term relationships and driving revenue growth
Understand the business outcomes that customers and stakeholders are trying to achieve and capture that information in CRM
Conduct regular check-ins with customers to identify additional sales opportunities , and provide proactive solutions
Foster trust and credibility by demonstrating deep knowledge of the property technology solutions and industry trends
Achieves the requisite activity and pipeline generation targets as established with sales management
Identify opportunities to upsell additional products and services within the assigned customer base to meet or exceed revenue targets
Collaborate with internal teams to create tailored proposals and presentations to address customer needs and highlight value
Track and report on upselling opportunities, customer engagement, and revenue growth performance
Develop Strategic Account Plans for top accounts and opportunities and execute those plans to achieve revenue targets
Partner with marketing and product teams to identify customer case studies, testimonials, and reference opportunities
Participate in strategic account planning sessions and business reviews with leadership to align on customer growth strategies
Maintain accurate records of account activity, customer preferences, and communication in CRM tools
Use the company’s CPQ tool to generate customer quotes and proposals
Ensure compliance with company policies and contractual obligations for all managed accounts
Collaborate with Business Development Managers, marketing, product and Customer Success teams to develop sales plans that enhance customer engagement and drive revenue
Stay updated on industry trends and competitor offerings to position the company as a thought leader and trusted partner
Qualification
Required
College degree preferred or comparable professional and/or Kastle experience will be considered
2-4 years sales experience
Demonstrated outstanding sales skills to commercial clients at the executive level
Excellent personal computer skills including a working knowledge of word processing, spreadsheet, contract management, and e-mail programs
Preferred
Experience selling into Commercial Real Estate is preferred
Company
Kastle Systems
Kastle is a leading provider of property technology solutions, protecting commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Haniel Lynn
Chief Executive Officer
Ralph Masino
CFO
Recent News
Washington Business Journal
2025-01-22
Company data provided by crunchbase