Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples jobs in United States
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Lee Health · 2 hours ago

Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples

Lee Health is seeking a Float Customer Service Representative for their Golisano Pediatric Specialties & Urgent Care in Naples. The role involves providing excellent customer support to pediatric patients and their families, ensuring a smooth check-in process and assisting with scheduling and insurance verification.

CommunitiesHealth CareMedicalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Greet and check in pediatric patients
Verify insurance and assist with scheduling
Answer phones and help families navigate care
Be a calm, caring presence during stressful moments

Qualification

Customer service skillsEpic EMR experienceMedical office experienceBilingual in English & SpanishComputer skillsCritical thinking skills

Required

High School Diploma or GED required
2 years of customer service experience required
Excellent customer service and computer skills required
Ability to solve problems and demonstrate critical thinking skills
Works weekend and holidays

Preferred

Associates Degree preferred
3 years of similar medical office front desk experience preferred
Epic EMR experience preferred
Bilingual in English & Spanish? That's a BIG plus!
1 year of equivalent scheduling or registration experience, CSR role preferred

Company

Lee Health

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Lee Health is a wooden building was the beginning of community health care in our area.

H1B Sponsorship

Lee Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Roh
Chief Physician Executive and Vice President of Operations
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Daniel O’Hair
Chief Physician Executive, Heart Institute
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Company data provided by crunchbase