Associa · 8 hours ago
Senior Accounts Receivable Manager
Richardson, TX
Full-time
Onsite
Senior Level, Lead/Staff
25+ years expAssocia is a leading company in community management with over 11,000 team members and a commitment to innovation. They are seeking a Senior Accounts Receivable Manager to lead their AR function, focusing on billing accuracy, collections strategy, and team development in a complex, multi-entity environment.
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Responsibilities
Develop, coach, and support Collection Manager, Billing Supervisor and senior staff, building a culture of servant leadership grounded in accountability, collaboration, and continuous improvement LEAN
Own the end-to-end Accounts Receivable function, including billing, cash application, collections, credit risk, bad debt reserves, and write-offs across multiple entities
Establish and execute collections strategies that balance cash flow optimization with client relationships and contractual obligations
Lead and develop AR leadership and staff, setting clear expectations and driving accountability through performance management and coaching
Oversee cash application processes to ensure timely and accurate posting of receipts across all payment methods (ACH, lockbox, wire, checks)
Partner with Accounting on month-end close activities, including AR aging, allowance for doubtful accounts, write-offs, and related reconciliations
Ensure strong internal controls, audit readiness, and compliance with company policies and US GAAP
Analyze AR performance metrics (DSO, aging trends, dispute volumes, recovery rates) and implement corrective actions as needed
Collaborate cross-functionally with Operations, Legal, and Client Service teams to resolve disputes and improve billing accuracy
Serve as the senior escalation point for complex customer issues and high-risk accounts
Drive continuous improvement and automation initiatives to improve accuracy, efficiency, and client experience across AR processes
Champion a culture where doing it right the first time is viewed as essential to both operational excellence and client satisfaction
Qualification
Required
Bachelor's degree in Accounting, Finance, Business, or related field
25+ years of progressive AR/Cash App/Collections experience, including significant time in senior leadership roles within complex, multi-entity environments
Deep, hands-on knowledge of billing, cash application, collections strategy, bad debt accounting, and write-off governance
Extensive experience working with ERP systems and leading automation of rudimentary tasks
Proven ability to lead experienced teams, manage through change, and influence across departments and senior leadership levels
Familiarity with Lean principles required
Preferred
Lean Six Sigma Green Belt certification or demonstrated process improvement experience strongly preferred
Company
Associa
Associa provides management and consultancy services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
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