Baird Holm LLP · 19 hours ago
Business Application Administrator
1700 Farnam Street, Omaha, NE, USA
Full-time
Hybrid
Mid Level
4+ years expBaird Holm LLP is a preeminent law firm based in Omaha, Nebraska, seeking a Business Application Administrator to join their IS team. This role involves managing the firm's core business applications, focusing on enterprise financial systems, advanced troubleshooting, and ongoing application optimization.
ConsultingFinancial Services
Responsibilities
Serve as the technical owner for the firm's primary business applications, including enterprise financial and billing systems, as well as other core business platforms such as document management systems, CRM solutions, and related legal enterprise applications
Independently troubleshoot complex application, workflow, and data issues across development, test, and production environments
Diagnose and resolve workflow logic issues, integration failures, and data inconsistencies
Perform advanced database-level analysis, including writing and executing Microsoft SQL queries to investigate issues and perform approved bulk updates
Monitor application health, scheduled jobs, and background processes to ensure reliability and data integrity
Support billing, accounting, and finance teams with application-related financial processes, reporting issues, and data corrections
Assist with client intake, pre-bill, billing, and financial workflows, ensuring accuracy and operational continuity
Partner with business stakeholders to understand workflows and recommend system or process improvements
Ensure business applications are configured and maintained in accordance with firm security standards and client security requirements
Manage and review authentication methods, roles, permissions, and group-based access controls
Ensure least‑privilege access principles are applied across all supported applications
Maintain awareness of data security, confidentiality, and regulatory considerations relevant to legal and financial systems
Plan, test, and coordinate application upgrades, patches, enhancements, and configuration changes
Collaborate with vendors, consultants, and internal teams during upgrades or issue resolution
Evaluate new application features or tools and make recommendations based on technical and business impact
Provide clear, proactive status updates to stakeholders on incidents, enhancements, and ongoing work
Effectively prioritize and manage multiple concurrent tasks with minimal oversight
Create and maintain technical documentation, workflows, and support procedures
Participate in training or knowledge-sharing efforts as needed
Qualification
Required
Bachelor's degree in computer science, Information Systems, or a related technical field
Minimum of 4 years of hands-on experience managing and supporting enterprise business applications
Demonstrated experience acting as the primary technical owner of one or more mission‑critical systems
Strong experience with Microsoft SQL, including writing complex queries for troubleshooting, reporting, and controlled bulk updates
Experience supporting enterprise financial systems, professional billing systems, or similar transactional platforms
Experience with workflow-driven applications and business process automation
Advanced analytical and troubleshooting skills
Strong SQL and data analysis capability
Excellent time management, organization, and follow-through
Ability to work independently and make sound technical decisions
Clear, professional written and verbal communication skills
Strong customer service mindset with the ability to communicate technical concepts to non-technical users
Preferred
Direct experience with Aderant, iManage, or similar legal-industry platforms is strongly preferred but not required. Candidates with equivalent enterprise application experience and the ability to quickly learn new systems are encouraged to apply
Experience in a law firm or professional services environment
Familiarity with document management systems or large-scale enterprise applications
Working knowledge of cloud-based systems and modern application architecture
Experience collaborating with finance, billing, or accounting teams
Exposure to change management or IT service management practices
Benefits
Medical Insurance
Dental insurance
Vision Insurance
Short and Long term disability insurance
Life Insurance
Employee assistance program
Mental Wellness Benefits
Flexible spending account
Health savings account
Paid time off
Paid Parental leave
Referral program
401k Retirement plan
Profit Sharing
Free Garage parking
Company
Baird Holm LLP
Baird Holm is a law firm that provides legal services in bankruptcy and financial dispute matters.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Abigail Mohs
Partner
Allison Balus
Partner
Company data provided by crunchbase