Andersen Corporation · 17 hours ago
Centralized Talent Contact Center Agent
United States
Full-time
Remote
New Grad, Entry Level
$16/hr - $18/hrAndersen Corporation is a leader in the window and door industry, committed to innovation and exceptional service. The Centralized Talent Contact Center Agent will focus on delivering a best-in-class talent pipeline and ensuring high standards for phone screens and interview show rates.
Building MaterialHome DecorManufacturingWindowsWood Processing
Responsibilities
The TA Agent will collaborate with field managers to support their hiring needs
The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search
Ensure an understanding of job duties, responsibilities, and business requirements for each role
Conduct a high volume of phone screens to reach at least 65% to 75% of our 'interested' candidates
Schedule interviews for management with a high goal of 75% to 85% show rate
Reach out to candidates using our specified methods, timing and reporting
Manage the candidate experience through the Applicant Tracking System and Call Center technology
Support a level of outbound calling activities when needed, using the calling features in Enabled Plus. This also involves following the prescribed process for resulting leads and setting future callbacks
Source and scout potential talent using key-word searches, social networking, and research tools
Leverage in-house ATS to identify, attract, present, and recruit top talent
Organize post-interview debrief/feedback with interview teams and candidates
Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities
Working hours will be 10:30am - 7:00pm CST
Other duties as assigned by supervisor
Qualification
Required
High School Diploma or equivalent
A strong value system, excellent judgment, unquestioned integrity
Flexible and resilient to adapt to multiple demands, shifting priorities and changing business condition
Ability to control conversations in a professional, friendly manner
Desire to work in a fast-paced, collaborate environment and effectively drive team results
Self-motivated with very strong verbal and written communication skills
Strong computer skills including Microsoft office and Applicant Tracking Systems
Preferred
Bilingual Spanish/English preferred
Benefits
Medical/Dental/Vision/Life Insurance
Health Savings Account contributions
Paid holidays plus PTO
401(k) plan & contributions
Professional development and tuition reimbursement opportunities
Charity contributions
Nationwide career opportunities
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Company
Andersen Corporation
For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.
Founded in 1903
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Galvin
Chairman and Chief Executive Officer (CEO)
George Bandy
VP and Chief Sustainability Officer
Recent News
Company data provided by crunchbase