Gainwell Technologies · 12 hours ago
Member Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK, US, 73107-2411
Full-time
Onsite
Entry Level
$28K/yr - $41K/yr
2+ years expGainwell Technologies is a company that values contributions and promotes career development. The Member Workflow / Helpdesk Agent will perform standard processing tasks, support efficient procedures, and ensure adherence to service level agreements while handling confidential data.
Health CareInformation Technology
Responsibilities
Performs standard, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes
Develops understanding of the client's business and applies knowledge to support efficient procedures and adherence to service level agreements. Contributes to problem identification and resolution
Interprets, audits and reconciles reports for accuracy or completeness. Prepares and maintains standard reports for management and clients
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures
Qualification
Required
High school diploma or G.E.D
Two or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment
Experience working with client company product and/or services
Experience working with client company industry and/or functional area
Experience working with business solutions software
Communication skills
Personal computer and business solutions software skills
Organization skills to balance and prioritize work
Ability to multi-task
Ability to work independently and as part of a team
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Variety of leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase