Client Relations Executive jobs in United States
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Allied Universal · 1 day ago

Client Relations Executive

Allied Universal is a leader in janitorial services, committed to delivering exceptional cleaning and maintenance solutions. The Client Relations Executive is responsible for enhancing customer relationships, reducing churn, and generating leads for business expansion while utilizing analytics to drive success.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Target, discover, qualify, verify, present, and validate additional business to existing customer portfolios
Transition additional business with operations
High touch with key individuals in the client’s organization
Develop strategy map for all strategic clients
Maintain customer relationships
Use consultative approach for solutions
Prepare and present client solutions
Manage negotiations to achieve profit objectives
Maintain SalesForce and adequate pipeline to reach goals

Qualification

Sales experienceData-driven decision makingCustomer relationship managementMicrosoft Office proficiencyGoogle applications proficiencyAnalytical skillsCommunication skillsLeadership skillsOrganizational skillsTime management skillsProblem-solving aptitudeNegotiation skills

Required

Bachelor's degree in Business Administration, Marketing, or related field of study
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending recruiting and/or networking events)
Minimum of five (5) years of sales and operations experience in the janitorial industry
Experience using data to drive decision-making and improve recruiting outcomes
Excellent oral and written communication skills; able to influence stakeholders and collaborate across departments
Leadership skills; ability to coach and inspire others
Proficient in Microsoft Office and Google applications
Strong organizational, analytical, and time management skills
Proven ability to manage multiple competing priorities and meet deadlines in a dynamic environment
Demonstrated ability to take initiative and utilize independent judgment
Ability to handle sensitive information with discretion
Able to adapt quickly to changing needs and priorities
Problem-solving aptitude and negotiation skills

Preferred

Prior SalesForce or other customer relationship management (CRM) software experience

Benefits

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually
Five sick days
Four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase