Program Operation Specialist jobs in United States
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Xcelerate Solutions · 9 hours ago

Program Operation Specialist

positionMcLean, Virginia
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Xcelerate Solutions is seeking a Case Processing Specialist responsible for the secure intake, processing, documentation, and delivery of customer case files. The role supports a national background investigations program for federal government agencies, ensuring data security and accuracy in handling sensitive information.

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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Receive daily case receipts from customers via secure SFTP
Ensure all received cases are entered and processed
Upload and enter cases using XML schema uploads, PDF files, or manual entry as required
Utilize CMT or similar case management systems for processing and tracking
Conduct credit checks through the Verato platform
Process same-day Credit-Only requests, including credit bureau report delivery
Maintain operational continuity by utilizing backup Verato accounts when necessary
Create and maintain accurate intake case notes
Scan, upload, and electronically store case documentation
Manage physical records securely until digitized and approved for destruction
Support compliant shredding processes (in-house or vendor-managed)
Perform fingerprint scanning
Upload and securely store fingerprint records
Support daily case delivery requirements
Create and maintain case delivery manifests including case number, name, type, date, and delivery status
Generate separate manifests for completed and cancelled cases
Create Credentials

Qualification

Case processingBackground investigationsData security standardsSFTPDocument managementHandling sensitive dataAttention to detail

Required

Must be TS eligible
High attention to detail and ability to meet strict daily deadlines
Ability to handle sensitive personal and credit-related data

Preferred

Experience in case processing, background investigations, or administrative operations preferred
Familiarity with secure systems, SFTP, and document management

Company

Xcelerate Solutions

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Xcelerate Solutions is a company specialized in helping small businesses operate like big ones.
dateFounded in 2009
location
Mclean, Virginia, USA
people-size1001-5000 employees
web-link
http://www.xceleratesolutions.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
McNally Capital
2024-02-06Acquired
2023-01-12Private Equity

Leadership Team

D
Daniel Olmes
Chief Risk Officer and Vice President of Government Affairs
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Recent News

Washington Technology
Growth, tech and operations leadership moves across the market
2025-11-23
PR Newswire
Xcelerate Solutions Announces Key Executive Leadership Appointments to Drive Growth
2025-11-19
citybiz
Xcelerate Solutions Appoints Terry Emmert SVP of Strategy, Steve Cubarney EVP of Sales and Jean Francois “Boodi” Blanc EVP of Strategic Growth
2025-11-19
Company data provided by crunchbase