Network Center, Inc. · 11 hours ago
Infrastructure Administrator
Fargo, North Dakota, United States
Full-time
Hybrid
Mid Level
4+ years expNetwork Center Inc. (NCI) is a Managed Service Provider focused on a positive team-based culture and employee ownership. They are seeking an Infrastructure Administrator responsible for managing, maintaining, and configuring customer infrastructure and network devices, ensuring a seamless customer experience through effective communication and problem-solving.
Information Technology
Responsibilities
Perform regular maintenance and updates to systems, including hardware, software, and operating systems
Manage security systems like firewalls, anti-virus software, and intrusion detection systems
Monitor and optimize system performance, capacity, and availability
Plan and execute backup and restore strategies
Develop and maintain documentation like network specifications, diagrams, and equipment configurations
Provide technical support to users, both on-site and remotely
Research and design best practices for system architecture and engineering
Research, design, and execute disaster recovery plans
Provide proactive communication with customers to keep them informed on project or incident progress, setting clear expectations for follow-up and following through on those commitments
Provide clear and accurate documentation for all customer incidents to provide insight into the value provided
Continually search for ways to better serve our customers through process, tools or technology improvements
Work with Engineers and Solutions Architects to design, consult and implement technology solutions
Work effectively in a team environment and proactively communicate
Demonstrate a commitment to personal and professional growth by actively pursuing and completing technical certifications that enhance your skills
Qualification
Required
4 years of network, server, operating systems, storage and/or cloud support
Ability to follow procedures or standards to implement technical solutions
Strong written and verbal communication skills including providing detailed documentation relating to implementations or break/fix work
Strong background in enterprise network attached storage, management and protection solutions
Must be able to design and implement new solutions, manage change, and add policies in a large-scale, mission critical, multi-PB storage environment
Strong communication and relationship management skills- ability to collaborate effectively and transparently and work as part of a team
Proven experience in designing, maintaining, and managing enterprise storage and backup systems
Skills with scripting and/or automation technologies
Strong consulting skills with an ability to work closely with stakeholders to go beyond 'what' they require and focus on the 'why' and take a more holistic approach to each customer's needs
Experience working with Hyper-V / VMware virtualization
System maintenance: Perform regular maintenance and updates to systems, including hardware, software, and operating systems
System security: Manage security systems like firewalls, anti-virus software, and intrusion detection systems
System performance: Monitor and optimize system performance, capacity, and availability
System backups: Plan and execute backup and restore strategies
System documentation: Develop and maintain documentation like network specifications, diagrams, and equipment configurations
System support: Provide technical support to users, both on-site and remotely
System architecture: Research and design best practices for system architecture and engineering
System disaster recovery: Research, design, and execute disaster recovery plans
Provide proactive communication with customers to keep them informed on project or incident progress, setting clear expectations for follow-up and following through on those commitments
Provide clear and accurate documentation for all customer incidents to provide insight into the value provided
Continually search for ways to better serve our customers through process, tools or technology improvements
Work with Engineers and Solutions Architects to design, consult and implement technology solutions
Work effectively in a team environment and proactively communicate
Demonstrate a commitment to personal and professional growth by actively pursuing and completing technical certifications that enhance your skills
Preferred
Certifications- MS-102, MD-102, AZ-900
Comprehensive knowledge of the Microsoft 365 portfolio, Microsoft server, virtualization technologies, SAN, firewall technologies, firewall security policies, NAT's and DMZ, network L2/L3 configurations, VoIP telephony, SSO, Federation, Multifactor Authentication, backup and recovery technologies, and archiving strategies
Company
Network Center, Inc.
Network Center is a computer networking company providing IT solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase