Boston Senior Home Care · 2 days ago
Accounts Receivable/Billing and Collections Specialist
Boston Senior Home Care is committed to ensuring that culturally diverse adults and individuals with disabilities can remain safely in their homes and community. The Accounts Receivable/Billing and Collections Specialist is responsible for managing all aspects of customer billings, ensuring accuracy and efficiency in the billing process.
ConsultingHealth CareNon Profit
Responsibilities
Manages full customer billing life cycle, from invoice creation to payment receipt
Receives and processes incoming customer payments with extreme focus on accuracy
Manages the status of customer accounts and balances and identifies inconsistencies
Updates accounts receivable database with new accounts or missed payments
Prepares thorough reports on billing activity with clear and reliable data
Verifies discrepancies and resolves customer billing issues and short payments
Records and posts payments (cash, check, credit card and ACH transactions) to customer accounts in a timely, accurate manner
Serves as primary contact for customers seeking assistance with payments or billing discrepancies
Maintains and updates customer records in appropriate software
Prepares credit memos and billing adjustments
Reconciles customer accounts to outstanding customer balance
Processes billable activity from organizations billing platform within required timeframe
Manages Billing inbox and Client inquiries
Performs monthly revenue analysis and reporting
Works closely with Fiscal team to ensure Client needs are met
Prepares monthly revenue proof reports for the month end close
Qualification
Required
5+ Years Accounts Receivable/ Billing/ Collections experience
High level Excel and Spreadsheet utilization
Experience working with claims from United Healthcare, Tufts, Boston Medical Center, Commonwealth Care Alliance, and Senior Whole Health required
Must be able to work in the United States
Preferred
Bachelor's degree in Accounting, Finance, or a related degree preferred but not required
Solomon (Microsoft Dynamics) experience preferred, not required
Company
Boston Senior Home Care
Boston Senior Home Care is a non-profit organization that links older adults and individuals with disabilities to programs and services.