NEOGOV · 11 hours ago
Baggage Handler (Alaska Railroad)
NEOGOV is seeking a Baggage Handler for the Alaska Railroad Corporation. The role involves performing duties related to baggage handling, customer service, and general maintenance at the Passenger Depot.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs baggage handling duties of loading/unloading, stowing, and delivering baggage to and from trains using a fork lift
Operates government vehicles (sedans, pickup trucks) requiring a valid driver’s license
Provides service to the public by answering inquiries regarding the Railroad’s passenger, baggage, and related information, i.e. excessive baggage rates, events, activities, and other information of local interest
Acts as source of information on other modes of transportation such as cabs, buses, etc
Responsible for all general housekeeping and maintenance of building and grounds
Ensures property is clean and in orderly condition
Conducts problem resolution regarding lost or damaged bags
Document problems that are not able to be resolved
Also, work with security on personal lost and found items onboard trains and stations
Document train departure and arrival times in computer data base
Communicate through email and/or phone to other depots regarding depot/baggage/train information
Contributes to team effort by accomplishing related duties as needed
Qualification
Required
High school diploma or GED
Six months of verifiable front-line customer service experience
Ability to perform general maintenance, janitorial, and landscaping duties
Ability to walk, climb in/out of baggage cars, and lift, push or pull bags varying from 40-100 pounds
Ability to operate/drive vehicles, i.e., sedans, pickup
Have a valid driver's license
Preferred
Previous experience operating a forklift
Previous experience in the Tourism industry
Benefits
ARRC Pension Plan – Participation is mandatory.
401(k) Tax Deferred Savings Plan – Participation is optional.
457 Deferred Compensation Plan – Participation is optional for non-represented employees.
Health Insurance Plan
The Railroad offers two dental plans.
Vacation Leave –accrual per bi-weekly pay period.
Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
11 Paid holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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