University of Michigan · 17 hours ago
Patient Registration Spec
Ann Arbor, MI
Full-time
Hybrid
Entry Level
$43K/yr - $62K/yr
1+ years expThe University of Michigan is seeking a Patient Registration Specialist to manage new patient registrations and verify insurance eligibility. The role involves entering patient information into the EHR system, checking insurance coverage, and assisting patients with inquiries regarding their benefits and financial responsibilities.
E-LearningEducationHigher EducationUniversities
Responsibilities
Entering new patient information into the EHR system
Obtain/verify the correct mailing address, phone numbers, other personal/demographic information, emergency contacts, primary care physician, insurance information, and the person financially responsible for the treatment
Complete insurance registration
Upload images and/or outreach to patients
Receives and posts payments (potential change after implementation of Epic)
Maintains close attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies
Contact insurance companies via online resources or by phone to ensure insurance coverage is active and that our information is correct
Utilize an electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services
Provide education to patients regarding insurance benefits and patient liability for services
Contact patients by phone to obtain necessary information regarding registration, billing, and financial responsibility through our pre-registration process
Assists patients at the time of service with general benefit and financial responsibility inquiries as appropriate
Receives complex questions and problems from peers and troubleshoots issues as they arise
Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices, and in-services
Qualification
Required
High school diploma or GED
1+ years of work experience in healthcare registration
Competent in using technology such as handheld computers, word processing, data entry, spreadsheets, and email
Must be able to maintain confidentiality with respect to patient information
Must exhibit a professional and positive image when interacting with patients, departmental staff members, and allied health professionals
Experience with maintaining regular attendance to complete the responsibilities of the position
Preferred
Experience working with Epic software
Registered Health Information Technician (RHIT) certification
Knowledgeable with various types of insurance
Benefits
Flexible work environment
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
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