Risk and Safety Specialist jobs in United States
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Mississippi Market Co-op · 1 month ago

Risk and Safety Specialist

Mississippi Market Co-op is a local, values-driven business focused on providing healthy and sustainable foods to the community. The Risk and Safety Specialist ensures a safe and welcoming shopping environment by supporting theft prevention, incident response, and positive customer engagement.

Food and BeverageRetailSalesSustainability

Responsibilities

Ensures a safe, welcoming, and inclusive shopping environment by supporting theft prevention, incident response, and positive customer engagement
Monitors the parking lot and security cameras, documents safety and security incidents, and serves as the primary point of contact for law enforcement and emergency services

Qualification

Customer ServiceSafetySecurity ExperienceCrisis ResponseCommunicationDe-escalationJudgmentTechnical SkillsCollaborationDiversity & InclusionRetailGrocery ExperienceTraining & FacilitationProject CoordinationSafety Data AnalysisMultilingual

Required

Able to provide excellent, welcoming, and timely service to customers and staff while maintaining safety awareness
Experience in safety, security, or loss prevention roles, including monitoring store and parking lot activity for safety and security risks and using surveillance tools, including camera monitoring software, to support a safe environment
Demonstrated use of calm, professional techniques to reduce tension and support positive outcomes during challenging situations
Demonstrated ability to clearly communicate, document, and report incidents to leadership or authorities using appropriate formats and systems in a timely manner; ability to create clear, useful written materials such as safety guides, signage recommendations, and training documents
Demonstrated ability to respond appropriately to urgent, sensitive, or emergency situations while maintaining composure
Demonstrated ability to make sound, appropriate decisions during safety incidents, guest interactions, or when risk is identified
Able to work effectively with HR, department managers, and store leadership to support safety initiatives
Demonstrated ability to show up consistently and on time, ready to support a safe, secure, and welcoming store environment
Demonstrated basic computer skills including ability to draft and upload documents, email
Able to contribute to a welcoming environment for customers and team members; respects people from a variety of backgrounds and abilities

Preferred

Prior work experience in grocery or retail setting
Ability to create and deliver training materials on safety, de-escalation, or emergency procedures
Ability to plan and coordinate safety and loss-prevention projects, including audits, assessments, and follow-up actions
Ability to track safety trends, identify patterns, and recommend improvements
Ability to communicate effectively in more than one language

Benefits

20% employee discount
Excellent paid time off and paid volunteering
401(k) matching
Low-cost health insurance premium options, *and* FREE access to primary care and mental health counseling for those enrolled in our medical insurance
Free food "buddies"
Employee referral bonuses
Dress code that allows for inclusivity and creativity

Company

Mississippi Market Co-op

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Work for the friendliest store in town and help support a sustainable, local food system. Mississippi Market Natural Foods Co-op is St.

Funding

Current Stage
Growth Stage

Leadership Team

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Catherine Downey
Chief Executive Officer
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Company data provided by crunchbase