WinnCompanies · 11 hours ago
Community Coordinator II (Eva White)
Boston, MA, USA
Full-time
Onsite
Mid Level
$24.88/hr - $31.25/hr
3+ years expWinnCompanies is a mission-driven organization focused on building and operating affordable housing communities. They are seeking a Community Coordinator II to work with residents and community partners to identify needs and develop programs that support community engagement and resource referrals.
Financial ServicesProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications. Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers
Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Focus will be primarily on assistance with ADLs, health insurance access, transportation to medical appointments, mental health, homemakers, and other access to medical care. Provide direct resident services assistance, program referrals, and 1-1 coaching to individuals and families based on assessed need
Assist residents and management team with interpretation and translation services
Provide support to residents during the property redevelopment period
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Maintain relationship with tenant task force. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents
Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting
Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates
Actively participate in professional development opportunities provided by the region, department, and Winn
Other duties as assigned
Qualification
Required
High School diploma or GED required
Bilingual Cantonese and English
3-5 years of related work experience
Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. Produce complex documents, perform analysis and maintain databases
Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers
Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities
Demonstrated success with partner management
Experience working with the elderly population
Preferred
Bachelor's degree in social work, Business, or Public Policy or related field
Ability to build relationships with residents, third-party owners, and tenant associations
Benefits
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Company
WinnCompanies
WinnCompanies is a real estate firm that specializes in property management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Arthur Winn
Principal
Patrick Appleby
President - WinnResidential
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