Telos · 5 hours ago
Executive Director
Orem, UT
Full-time
Onsite
Director/Executive
8+ years expTelos is seeking an Executive Director to provide strategic leadership and operational oversight for their programs. This role is responsible for program performance, financial management, regulatory compliance, and fostering a collaborative culture.
Health CareHospitalMental HealthPsychology
Responsibilities
Cultivate a culture of trust, accountability, and collaboration among employees, leadership, and board members
Promote strong working relationships and alignment across all Telos companies
Provide leadership and administrative oversight for all departments and program operations
Facilitate regular leadership and management meetings, including Leadership, Post-Mortem, Retention, and TDC meetings
Maintain a visible leadership presence through regular on-site engagement and 'management by walking around.'
Directly supervise Program Managers/Directors, Nursing Supervisor, Clinical Director, Food Service Supervisor, and other management staff
Ensure all clinical, residential, and support services are delivered in accordance with Telos policies, clinical models, and Master Treatment Plans (MTP)
Oversee admissions operations to ensure identification of qualified candidates and confirmation of financial responsibility
Ensure emergency preparedness, crisis response readiness, and compliance with emergency procedures
Maintain full fiscal accountability for program performance, including census management, revenue generation, expense control, and adherence to approved budgets
Collaborate with the Controller and Chief Operating Officer to develop annual budgets for leadership and board approval
Regularly review financial statements and monitor monthly and quarterly budget performance, ensuring financial targets are met or exceeded
Identify and implement strategies to improve revenue, control costs, and enhance operational efficiency
Ensure full compliance with all licensing, contractual, regulatory, and accreditation standards
Maintain current policies and procedures that meet or exceed regulatory requirements
Develop and oversee a system-wide quality improvement plan focused on service effectiveness, client outcomes, and operational performance
Ensure timely completion and submission of required documentation, including fire drills, health and safety audits, emergency drills, and data reporting
Adhere strictly to HIPAA and confidentiality requirements in all communications and documentation
Partner with the Director of Human Resources to ensure consistent application of employment policies, evaluations, grievance processes, and disciplinary actions
Ensure all staff receive required training and demonstrate competency in their assigned roles
Support leadership development and succession planning within management teams
Build and maintain strong partnerships with referral sources, funding entities, and external stakeholders
Collaborate with the outreach team to execute strategic growth and referral development plans
Monitor satisfaction of referral sources and ensure coordinated communication between outreach, admissions, and clinical teams
Promote Telos services and support the expansion and sustainability of existing and new program offerings
Demonstrate strong organizational skills, sound judgment, and the ability to prioritize and complete responsibilities efficiently
Perform other related duties as assigned
Qualification
Required
Strategic leadership and operational oversight for programs
Accountable for overall program performance, including financial management, resident care, regulatory compliance, accreditation standards, business development, and revenue optimization
Cultivate a culture of trust, accountability, and collaboration among employees, leadership, and board members
Promote strong working relationships and alignment across all Telos companies
Provide leadership and administrative oversight for all departments and program operations
Facilitate regular leadership and management meetings, including Leadership, Post-Mortem, Retention, and TDC meetings
Maintain a visible leadership presence through regular on-site engagement and 'management by walking around'
Directly supervise Program Managers/Directors, Nursing Supervisor, Clinical Director, Food Service Supervisor, and other management staff
Ensure all clinical, residential, and support services are delivered in accordance with Telos policies, clinical models, and Master Treatment Plans (MTP)
Oversee admissions operations to ensure identification of qualified candidates and confirmation of financial responsibility
Ensure emergency preparedness, crisis response readiness, and compliance with emergency procedures
Maintain full fiscal accountability for program performance, including census management, revenue generation, expense control, and adherence to approved budgets
Collaborate with the Controller and Chief Operating Officer to develop annual budgets for leadership and board approval
Regularly review financial statements and monitor monthly and quarterly budget performance, ensuring financial targets are met or exceeded
Identify and implement strategies to improve revenue, control costs, and enhance operational efficiency
Ensure full compliance with all licensing, contractual, regulatory, and accreditation standards
Maintain current policies and procedures that meet or exceed regulatory requirements
Develop and oversee a system-wide quality improvement plan focused on service effectiveness, client outcomes, and operational performance
Ensure timely completion and submission of required documentation, including fire drills, health and safety audits, emergency drills, and data reporting
Adhere strictly to HIPAA and confidentiality requirements in all communications and documentation
Partner with the Director of Human Resources to ensure consistent application of employment policies, evaluations, grievance processes, and disciplinary actions
Ensure all staff receive required training and demonstrate competency in their assigned roles
Support leadership development and succession planning within management teams
Build and maintain strong partnerships with referral sources, funding entities, and external stakeholders
Collaborate with the outreach team to execute strategic growth and referral development plans
Monitor satisfaction of referral sources and ensure coordinated communication between outreach, admissions, and clinical teams
Promote Telos services and support the expansion and sustainability of existing and new program offerings
Demonstrate strong organizational skills, sound judgment, and the ability to prioritize and complete responsibilities efficiently
Perform other related duties as assigned
Preferred
Masters level mental health clinician
State licensed professional
Minimum of 8 years of experience in a residential treatment setting
Minimum of 5 years of leadership experience
Excellent ability to influence systemic change
Working knowledge of the Telos philosophy and mission statement
Excellent leadership and interpersonal relationship skills
Team-centered personality/approach
Benefits
Possible relocation package offered
Robust health insurance with multiple packages offered
Dental
Vision
Generous PTO - 4 weeks per year
Holidays
Paid Sick Days
401(k) Matching
Life Insurance
Discounts with local companies
Up to $500 reimbursement for CEU’s each year
Company
Telos
Telos offers relationship-based treatment and therapy for teens and young adults, focusing on mental and physical health.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Mosier
Chief Operating Officer
Company data provided by crunchbase