Viasat · 1 day ago
Satellite Ground Station Engineer
Duluth, GA
Full-time
Onsite
Senior Level
$88K/yr - $139K/yr
5+ years expViasat is a global leader in satellite communications, dedicated to delivering innovative connections that change the world. They are seeking a Satellite Ground Station Engineer to provide technical support for SATCOM earth station customers, ensuring operational efficiency and minimal downtime. The role involves hands-on fieldwork and collaboration with engineering teams to address customer needs and resolve issues.
InternetOptical CommunicationTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Providing technical support for SATCOM earth station customers globally
Interfacing directly with customers to address their needs
Working independently to identify root causes of problems and implement effective solutions, ensuring minimal downtime for customers
Coordinating with the engineering team at headquarters to promptly resolve any issues that arise, supporting customer requirements
Qualification
Required
+ 5 years of field-related experience
+ Aptitude to lead technical resolution while performing emergency restoral actions on ground station equipment, including: ACUs, up-converters, down-converters, HPAs, fiber optic subsystems, LNAs/LNBS, antennas, Baseband and IP equipment (modems, multiplexers, DVB, Broadband platforms)
+ Direct experience repairing and installing satellite earth stations
+ Self-motivated with the internal drive and initiative to begin and continue tasks without external stimulus
+ Capable of quickly adapting to new and multifaceted situations in diverse environments
+ Proficiency in providing remote technical assistance and working independently to quickly identify root cause and formulate temporary and/or long-term solutions
+ Ability to handle working long hours in stressful work environments until successfully resolving customer issues
+ Experience installing, configuring, and resolving problems with LAN and other IP equipment on customer sites
+ Microsoft Office suite experience (Word, Excel, presentation software)
+ Demonstrated proficiency in developing and completing test plans and drafting test reports
+ Ability to demonstrate problem-solving skills, an analytical approach, and strong communication skills
+ Bachelor's Degree in a technical subject area or an associate degree plus equivalent work experience
+ US citizenship is required for this position
+ Possession of an active Secret clearance or the ability to obtain one
+ Capability to be on-call after hours for up to 30%
+ Ability to travel up to 50%, including internationally
+ Normal Business Hours: 8:00 am - 5:00 pm US Eastern Time
+ Possession of an active US passport or the ability to obtain one within six months of the start date
+ Willing to align with vaccination requirements established by government entities for the purpose of travel
+ Ability to pass skills testing for grip and static strength, dynamic lifting, and work/positional tolerances
+ Capability to work at heights and in confined spaces
Preferred
3 years of experience with Viasat specific products (3880 ACU, AC4100, AC4100+, VTR-4100, VTR-5100, and VHR modem product line)
Advanced analytical skills to troubleshoot problems to the root cause and to implement short- and long-term solutions
Ability to work under pressure and to communicate effectively directly with customers
Experience working in Sales Force, ServiceNow or other Ticketing and Workflow tools
Top Secret Clearance with SCI eligibility
Benefits
Additional cash or stock incentives may be provided as part of the compensation package
A range of medical, financial, and/or other benefits
Company
Viasat
Viasat is a global communications company that offers satellite services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.16BKey Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M
Leadership Team
Andy Lincoln
Chief Engineer
Don Buchman
President Aviation
Recent News
2026-01-24
2026-01-23
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