Placemakr · 4 days ago
Property Operations Coordinator
Huntsville, AL
Full-time
Onsite
Entry Level
$24.75/hr - $24.75/hr
1+ years expPlacemakr merges apartment living, vacation rentals, and hotel stays into a unique experience. As a Property Operations Coordinator, you will support property leadership and team members to ensure exceptional service and operational efficiency in a dynamic environment.
HospitalityProperty ManagementReal Estate
No H1B
Responsibilities
Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking "I have to tell my friends about this place!". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one
Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our "one team" mentality alive so everyone wins
Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards!
Follow a schedule that's as flexible as our business model - working days, evenings and weekends to understand the nuance of our business, support the team and drive consistency. Not all weeks will look the same, and that's the point
Be hands-on in the daily operations across your property – spend 100% of your time in the business to support your leaders with administrative tasks and your front of house and back of house team members with operational duties, ensuring we consistently operate at our high standards
Lead from the front and set the tone as a strong performer. Help your property meet and exceed Placemakr standards across employee engagement ratings, GSS, brand standards and consistently positive guest reviews
When things get tricky, step up for the team. Resolve escalated guest and team member issues with confidence, good judgement and autonomy, making great decisions in the moment
Dive in to front of house operations when the business calls for it (and many days, it will!) - be a hands-on, service-focused leader at the front desk, supporting guest and/or resident needs and solving real-time issues
Roll up your sleeves in the back of house too! Inspect rooms, create housekeeping boards or deliver on inventory-related tasks when and where helps is needed
Keep your property and department leaders on track by coding expenses, assisting with scheduling, time-clock issues or missed punches and diving in to other administrative, operational or budget-related tasks as assigned by your property leader. In this role, no task is too big (or too small!) to take on
Own the details that make the experience work - support property and department leaders with inventory and order management of guest amenities, back-of-house supplies, signage and administrative supplies - ensuring our teams (and guests!) have what they need when they need it
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work
Qualification
Required
Bachelor's degree in hospitality, management, business administration or related field or commensurate experience in lieu of a degree
1+ years in a client-service work environment and/or 1+ years in an administrative or operations support-focused role
Experience with basic office tools and systems such as Microsoft Office (including Word, Excel and PowerPoint)
Demonstrated ability to multi-task and prioritize tasks effectively based on competing levels of urgency
Exceptional organizational and time-management skills
Problem-solver and skilled communicator
Embodiment of the Property Team Mission of Customer, Consistency and Community (Norms)
Ability to lead by example and embody the core values of Placemakr: You Own It. You Make It Better. You Treat People Right
Ability to be on their feet and moving around (stand, sit, or walk for an extended time) and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
Open availability for scheduling including nights, weekends and holidays
Preferred
Previous experience in a property management or point of sale system
Benefits
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
Company
Placemakr
Placemakr is a tech-enabled hospitality platform and operator that offers furnished properties for rent.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$192.1MKey Investors
Harbert Growth PartnersHighland Capital PartnersCamber Creek
2023-03-21Series C· $65M
2022-03-15Series Unknown· $90M
2019-12-11Series B· $22M
Leadership Team
Jason Fudin
CEO, Co-Founder
Bao Vuong
President, Co-Founder
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
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